About Rudra Sankar Sasmal:
- SAP BASIS administrator with in-depth knowledge of S/4 HANA, ensuring seamless system administration and performance optimization.
- Proficient in client and user administration, transport management, and troubleshooting using SAP Solution Manager.
- Skilled in HANA database management, including tenant creation, user maintenance, and performance enhancement.
- SAP BASIS and S4 HANA Database certified professional with SQL expertise with two years of SAP experience.
- Over five years in IT Service industry with (ITIL 4 Foundation certification), offering extended technical support to users and clients.
- Extensive knowledge in (Service Operations Module - ITIL V3) Incident management, Critical Incident management, Problem Management. Partial knowledge in Change Management.
Experience
- SAP BASIS administrator with in-depth knowledge of S/4 HANA, ensuring seamless system administration and performance optimization.
- Proficient in client and user administration, transport management, and troubleshooting using SAP Solution Manager.
- Skilled in HANA database management, including tenant creation, user maintenance, and performance enhancement.
- SAP BASIS and S4 HANA Database certified professional with SQL expertise with two years of SAP experience.
- Over five years in IT Service industry with (ITIL 4 Foundation certification), offering extended technical support to users and clients.
- Extensive knowledge in (Service Operations Module - ITIL V3) Incident management, Critical Incident management, Problem Management. Partial knowledge in Change Management.
Education
- Master of Arts: Language Arts Education - 2006 – 2008
Vidyasagar University, Midnapore, West Bengal
- Bachelor of Arts: Language Arts Education - 2002 – 2005
Kharagpur College (Vidyasagar University), Midnapore, West Bengal
- Higher Secondary from W.B.C.H.S.E - 1999 – 2002
- Madhyamik from W.B.B.S.E - 1999
- Diploma in Information Technology Application - July 2006 – June 2007
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