Rukhsar Bhullar

- I am a result-driven professional with over 8 years of experience in the banking & finance industry, specialising in risk management and innovation initiatives.
- I currently serve as a Project Manager at Credit Suisse (now UBS) managing visual & data analytics efforts within Group Risk, Compliance & Governance team.
- My expertise extends to Operational Risk and BCBS guidelines with over 5 years of extensive experience across numerous OpRisk deliverables.
- I possess a keen understanding of Agile methodologies and am proficient in Scrum practices.
- My capabilities also extend to governance positions, process improvements, and regulatory & audit initiatives.
- I thrive in dynamic environments that require adaptability and possess strong analytical skills to address complex challenges.

Credit Suisse ($ 15.5 Billion in Revenue) Mumbai, India
Project Manager 2023 – Present
• Conceptualizing products, improving user satisfaction by developing client-centric solutions for the organization’s digital transformation & data analytics of projects.
• Currently handling a Risk & Compliance visual analytics project, which is a scalable tableau dashboard that integrates heterogeneous data sources in an automated fashion to show the overall risk health of a business division detailing risk theme performance by linking them to metrics (KRI/KPI), incidents, issues and controls.
• Actively increasing the effectiveness of project delivery and user experience by utilizing an agile approach i.e., Scrum.
• Developing and managing the project pipeline, reports, governance i.e., project updates & trends, resource utilization, risk & issue identification followed by remediation, manage user acceptance testing and final product handover by collaborating with global stakeholders. • Provided in-house consulting service to business division leaders by creating a Client Engagement Framework to gather information using multiple sources, understand their challenges around data, processes and tech, further proposed a range of meaningful recommendations by combining business and technical expertise. • Preparing high-priority senior management presentations and pitches.

Operational Risk Manager 2017 - 2023
• Established Operational Risk policies, processes, governance & tooling in line with BCBS guidelines. • Experience managing various OpRisk framework components such as risk register, incidents, metrics, targeted reviews, risk appetite & RCSA. • Improved the overall risk profile by leading the risk assessments, root cause identification, control testing, and deep dives to determine corrective actions, working closely with 1LoD & 2LoD. • Managed publication of an internal bank-wide newsletter on External Operational Risk Incidents.
• Improved various historic data reporting and risk assessment processes via automation.
• Prepared the Operational Risk Incidents quality scorecard which tracks incident-relate metrics across business divisions and CS Group to escalate breaches for quality improvement and regulatory compliance. • Executed annual review of Operational Key Risk Indicators (KRIs)/Metrics for all business divisions, reducing repeat breaches by liaising with 1LoD & 2LoD stakeholders, identifying metrics coverage gaps against top risks & inherent risks, tracking breaches, ensuring data completeness and overseeing gap remediation. • Successfully concluded a project in Operational Risk Indicators/ Metrics to redefine threshold-setting methodology. • Global Chief Point of Contact for Operational Risk Incident & Metrics (KPI/KRI).

ICICI Bank Mumbai, India
Structured Finance Manager 2016 - 2017
• Provided tailor-made solutions for clients' (domestic & overseas) financing needs, which was achieved by focusing on deal structuring, execution, document/term sheet negotiation, pricing, debt syndication etc. • Identified portfolio of trade receivables, worked with credit rating agency to obtain investment grade rating, interacted with potential investors to price and close the deal. • Negotiated a foreign currency loan facility to Macquarie to extend trade advance to Vedanta (India) and refinance an existing loan of the PSU with a call option and put option.

Royal Bank of Scotland Mumbai, India
Assistant Manager- Investment Banking 2015 - 2016
• Supported London stakeholders for Client Origination & Deal Placement which included creation of pitch books & sales memos to aid placement of deals to investors and preparation of deal reviews. • Provided a daily report on market information including trend analysis on yield movements, primary and secondary bond issuances, and other market placements. • Initiated and carried out research on upcoming trend of issuing green bonds in FI space. • Worked with FI Advisory team on sanctions and peer benchmarking projects. • Created a funding mix model for UK building societies. • Assisted Macro Credit Research team and European Rates Research team.

SKILLS
Business Skills: Risk Management, Operational Risk, Project Management, Stakeholder Management, Governance, Leadership, Policy Formulation, Regulatory & Audit Engagement, Data Analysis, Change Management, Process Improvement, Market Research, Business Strategy. Technical Skills: Microsoft Office (Excel, PowerPoint, Teams, Word), JIRA, Confluence, Mural, SharePoint, ORX, Bloomberg, Tableau, Agile Methodologies, Scrum, Kanban, Design-Thinking (UX/UI), Waterfall Project Management.

Master of Global Business- Finance
SP Jain School of Global Management • Dubai, Singapore & Sydney • 2015

Bachelor of Business Administration- Finance
Christ University • Bangalore, India • 2013