Ruthvik Dasari

As a Technical Support Specialist, I excel in providing top-tier voice-based technical support focusing on customer satisfaction. My strong problem-solving skills and effective communication ensure efficient issue resolution. I guide users through complex processes, helping them feel confident in resolving their technical problems. My dedication to delivering seamless support and staying updated with the latest technology ensures high levels of customer satisfaction. I remain calm under pressure, handling challenging situations effectively.

I possess extensive experience in hospitality and technical support, which has equipped me with a strong skill set in customer service, problem-solving, and team management. As a Guest Relations Executive, I took the initiative to enhance customer satisfaction and optimize hotel operations. As a Technical Support Specialist, I delivered exceptional voice-based support, effectively resolving technical issues and ensuring high customer satisfaction. My background empowers me to excel in demanding roles that require strong interpersonal skills and a steadfast commitment to outstanding service.

I hold a Bachelor of Technology degree from ST. MARTIN'S Engineering College, Hyderabad, obtained in 2020, which has provided you with a strong foundation in technology. Additionally, you have completed various certifications that enhance your expertise, including a Beginner Course in the Development of the Tourism Industry from Alison Empower Yourself (2024), where you learned about the historical development, transportation, accommodation, and tourism influences. Moreover, you earned a specialization in Hotel Management: Distribution, Revenue, and Demand Management from ESSEC Business School (2024), gaining essential skills for optimizing hotel operations and enhancing your career prospects in hospitality management. These educational qualifications have prepared you well for diverse roles in the technology, tourism, and hospitality industries. You have an impressive academic background, holding a Bachelor of Technology degree from St. Martin's Engineering College in Hyderabad, which you earned in 2020. This degree has laid a strong foundation in technology, equipping you with vital skills for today’s competitive landscape. Additionally, you have pursued various certifications that significantly enhance your expertise. Notably, you completed a Beginner Course in the Development of the Tourism Industry from Alison Empower Yourself (2024), where you gained valuable insights into the historical evolution, transportation, accommodation, and key influences shaping the tourism sector. Furthermore, your specialization in Hotel Management: Distribution, Revenue, and Demand Management from ESSEC Business School (2024) has armed you with the essential skills necessary for optimizing hotel operations and advancing your career in hospitality management. Together, these educational achievements make you exceptionally well-prepared for diverse and impactful roles in the technology, tourism, and hospitality industries.