sajlad ajmal

SAJLAD AJMAL

I am an Experienced Management Professional Seeking andChallenging Problems to Solve and Create Value for the Company. Posses the Skills and Adapt to the Changes in the Working Environment
 

CUSTOMER SERVICE AGENT - QATAR AIRWAYS
Worked as a customer service agent in QATAR AIRWAYS at
HAMAD INTERNATIONAL AIRPORT-Doha
Played a vital role in the FIFA World Cup operations. inspect and verify passenger documentation.
Issue boarding passes and reschedules passengers affected by flight interruptions or cancellations.
Assist passengers as needed through arrival and check-in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers, and passengers needing wheelchair assistance.
Operate computers and specialist equipment such as air- bridge, scanners, and airline-specific software (Altea CM).

• TICKETING AGENT
  Worked 2 years as a Ticketing Agent at HYADES TOURS AND TRAVELS
  Calicut 
• CUSTOMER SERVICE AGENT
  Worked as a customer service agent at COCHIN INTERNATIONAL AIRPORT for 1 year
• SALES AND MARKETING EXICUTIVE
  Worked as a sales and marketing in NESTO HYPERMARKET
• CUSTOMER SERVICE AGENT - QATAR AIRWAYS
  Worked as a customer service agent in QATAR AIRWAYS at
  HAMAD INTERNATIONAL AIRPORT-Doha
  Played a vital role in the FIFA World Cup operations. inspect and verify passenger documentation.
  Issue boarding passes and reschedules passengers affected by flight interruptions or cancellations.
  Assist passengers as needed through arrival and check-in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers, and passengers needing wheelchair assistance.
  Operate computers and specialist equipment such as air- bridge, scanners, and airline-specific software (Altea CM).

BACHELOR OF BUSINESS ADMINISTRATIONS

UNIVERSITY OF CALICUT (2018-21)

DIPLOMA IN AVIATION AND HOSPITALITY

MANAGEMENT

• AMEDIUS
• GALLILEO

! SSLC-PLUS TWO