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Ernākulam
SAM CHACKO

SAM CHACKO

IT Manager

Customer Service / Support

Ernākulam, Ernakulam

Social

About SAM CHACKO:

  • Understand requirement from product management, support team and customer
  • Capable of managing teams and drive efforts towards projects/organization goals
  • Managing production issues through ticket systems
  • Experience in product integration with client’s platform
  • Perform day-to-day operations, administration and maintenance activities in support of the application
  • Experience in handling Ticket’s system
  • Good team player. Believes in motivating other team members by being role model
  • Strong debugging, trouble shooting and software implementation skills.
  • Good communication and presentation skills
  • Expertise in client interaction from various geographies
  • Experience in Data Analysis

Experience

  • Understand requirement from product management, support team and customer
  • Capable of managing teams and drive efforts towards projects/organization goals
  • Managing production issues through ticket systems
  • Experience in product integration with client’s platform
  • Perform day-to-day operations, administration and maintenance activities in support of the application
  • Experience in handling Ticket’s system
  • Good team player. Believes in motivating other team members by being role model
  • Strong debugging, trouble shooting and software implementation skills.
  • Good communication and presentation skills
  • Expertise in client interaction from various geographies
  • Experience in Data Analysis

Education

Master In Computer Application

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