Sabir Molla

After working for over 8 years in SAP Concur Application, I have sound knowledge of business requirement gathering, design recommendation, conducting and leading SIT, FUT and UAT. I have advanced knowledge in implementation, configuration, issue resolution, developing scopes, keeping projects moving, submitting deliverables on time, and ensuring a seamless experience for all parties involved. Moreover, while my previous position afforded me a well-rounded skillset, including working with different modules of Concur application and leading training session for new joiners. 

Professional Experience:

A.P. Moller - Maersk

Role: Software Engineer | SAP Concur

Client: A Major Logistic & Shipping Business

Joined as Software Engineer to implement and support on Concur Application (Design, Configuration, SIT, UAT, Project Live & Support). 

02/2022 – Present, Maersk – Bangalore, Karnataka, India

Overview of responsibilities: 

• Roll out Concur Expense Module for countries in scope for Maersk by leverage best practices to design, implement and support configuration. 

• Serve as point of contact for inquiries on implementations request & Concur issues from business stakeholders.

• Contribute towards process improvement ideas and additional custom solutions to improve concur functionalities. 

• Provide continuous support to end users by troubleshooting technical issues related to Concur. 

Deloitte US India Office

Role: Sr. Consultant | SAP Concur

Client: A Major Healthcare Business

Joined as Sr. Consultant to lead Concur Project (Requirement Gathering, Analysis, Design, Configuration, SIT, UAT, Project Live & Support). 

03/2021 – 02/2022, Deloitte – Bangalore, Karnataka, India

Overview of responsibilities: 

• Analyzing business requirements of Concur System by interacting with business work-stream leads. 

• Configuration of Concur Application (VAT, Travel Allowance, Car Mileage, Receipt Handling, Forms & Fields, Groups, Policy, etc.).

• Managing any Concur module implementations and integration with SAP systems. 

• Serve as Point of Contact for inquiries on all implementations request from clients or partners.

• Lead System Configuration Build Demo calls with business. 

• Conduct and manage the sessions of System Integration Test and User Acceptance Test and signoff.

Cognizant Technology Solutions

Role: Functional Consultant | SAP Concur

Client: A giant Consumer Business

Manage the successful delivery of client implementations on Concur Expense, Concur Request, Concur Invoice and Concur Analytics for Global Partners.
04/2019 – 3/2021, Cognizant - Bangalore, Karnataka

Overview of responsibilities: 

• Experienced on working in End to End implementation and support projects of SAP Concur.

• Have exposure to integration with other satellite upstream systems like Workday, PDS, ADP and Local HR and downstream and middleware systems like SAP PI/PO, different kernels and payment factory.

• Initiate new implementation request kick-off. 

• Project planning and requirement analysis by series of call with stakeholders. 

• Manage and align all the system integration teams to carry out the E2E flow.

• Managing any Concur module implementations and integration with SAP systems. 

• Serve as Point of Contact for inquiries on all implementations request from clients or partners.

• Act as point of escalation and resource for addressing any roadblocks to successful implementations. 

• Manage and conduct the SIT and UAT sessions and signoff.

• Manage and conduct the transition sessions to hand over new implementation to Support team and client.

• Manage hyper-care activities and address all issues related to new implementation by building solutions and deploying them in Production. Set up conference calls with Business partners to communicate the updates on issue status at regular interval.  

• Building reports in Cognos for business as per the requirement. 

• Brainstorm ideas on automation to reduce manual process.

• Manage and implement Credit Card Feeds (Corp T&E Card, BTA/Ghost Card, PCard, Meeting Card)

Concur Technologies (An SAP Company)

Role: Configuration Specialist- Lead | SAP Concur

Client: Global Clients

In leading multiple product-configuration teams to design, manage, and configure Concur modules for clients across the globe.
04/2018 – 04/2019, SAP Concur - Bangalore, Karnataka

Overview of responsibilities: 

• Point of contact for new implementation and newly implemented clients to handhold through various stages of the implementation, and transition to support.

• Address all kind of design and configuration issues during and post implementation to assist Implementation Project Managers. 

• Schedule and conduct configuration call to review client’s concur module requirements. Provide consultation on configuration of Expense services and facilitate processing of appropriate system setup forms and address questions.

• Primary contact for Global Service & Support team and Global Service Delivery Team and Implementation Expansion teams to manage and guide them in troubleshooting client’s issues and configuring client’s new business requirements introduced post-production.

• Point of contact for escalation handling and resolving them for selected clients once they are in Configuration phase and in transitioned to Support phase. 
  
   
• Arrange and manage communication for 3rd Party vendor, Bambora and Banking Partners to address client’s requirement and to provide resolution to their concerns. 
  
   
• Set up Global and Classic pay on behalf of client from beginning to completion of the payment process. 
  
   
• Assist and Mange Webservices set up for 3rd party app and Concur. Troubleshoot any issues related to Concur API (REST and SOAP).
  
   
• Review Company Card Admin & Import/Extract Jobs and help clients to manage those features seamlessly.
  
   
• Develop and maintain strong functional and technical product knowledge.
  
   
• Organize and lead internal training sessions in specified product or technological area for new or existing members of the Expense Support team. 

• Setting up new Corp Card feed and manage the transaction flow. 

Key Accomplishments: 

• Achieved “Exceptional Lead Choice Award” for Client Support. 
• Successfully implemented new processes which improved Analysts’ skill, product knowledge and ability to resolve issues. 

University of Michigan

"Python for Everybody, a 5-course specialization by University of Michigan on Coursera. Specialization Certificate earned on December 10, 2017".

• Programming for Everybody (Getting Started with Python)
• Python Data Structures
• Using Python to Access Web Data
• Using Databases with Python 
• Capstone: Retrieving, Processing, and Visualizing Data with Python

HKBK College of Engineering (Visvesvaraya Technological University)

• Major in Computer Science. 
• Studied C, C++, Java and .Net programming Languages. 
• Studied Computer Networking, Software Testing, Computer Graphics, System Simulation and Software Architecture.
• Percentage: 55% (First Class in Final Academic Year 2012-2013)