Samad Shaikh

A high-energy professional with nearly 11 years of experience in driving integrated operations & process management along with 
financial reporting and project management; key skills include financial Planning & Analysis, Project Finance, Finance Analysis, 
Financial/Management Reporting & Business Finance Management
• Showcased competencies in setting-up operations from scratch and in turning-around capabilities of operations in rapidly changing 
environments; excellent aptitude in translating company business strategy into operational goals and in balancing external client delivery 
with internal revenue growth & risk-free process transition; experience in developing robotics & business process automation solutions
• Highly conversantin US Mortgage industry with good working knowledge on Pre-Close Audit and Post close audit requirements, Jumbo 
Loan Products, Due Diligence Audit, Non-QM Loans, Modification, Bankruptcy and Foreclosure Process
• Rich working exposure in working on Conforming Loans, Jumbo Loans, Reverse Mortgages, Compliance Review and Servicing Reviews 
with Strong Working knowledge on US Mortgage Origination as well as Servicing Domain
• Coordinated with stakeholder in establishing & improving policies in line with the best practices to ensure effectiveness resulting in 
reduced costs and improved service delivery Proficient at interacting and following up on unresolved issues (errors / discrepancies), 
due diligence; effective in ensuring 100% client retention through high-quality customer experience
• Effectively led all aspects of Operations entailing Business Processes, Project Execution, Client Engagement, User Trainings, Service 
Delivery and Staff Management with key focus on profitability & cost reduction 
• Customer-Centric professional focused on providing excellent services by effective query resolution in adherence to SLAs & defined TAT 
• Talent in leading team members & enabling knowledge-sharing amongst them; recognized for strong interpersonal, analytical & 
problem-solving skills

A high-energy professional with nearly 11 years of experience in driving integrated operations & process management along with 
financial reporting and project management; key skills include financial Planning & Analysis, Project Finance, Finance Analysis, 
Financial/Management Reporting & Business Finance Management
• Showcased competencies in setting-up operations from scratch and in turning-around capabilities of operations in rapidly changing 
environments; excellent aptitude in translating company business strategy into operational goals and in balancing external client delivery 
with internal revenue growth & risk-free process transition; experience in developing robotics & business process automation solutions
• Highly conversantin US Mortgage industry with good working knowledge on Pre-Close Audit and Post close audit requirements, Jumbo 
Loan Products, Due Diligence Audit, Non-QM Loans, Modification, Bankruptcy and Foreclosure Process
• Rich working exposure in working on Conforming Loans, Jumbo Loans, Reverse Mortgages, Compliance Review and Servicing Reviews 
with Strong Working knowledge on US Mortgage Origination as well as Servicing Domain
• Coordinated with stakeholder in establishing & improving policies in line with the best practices to ensure effectiveness resulting in 
reduced costs and improved service delivery Proficient at interacting and following up on unresolved issues (errors / discrepancies), 
due diligence; effective in ensuring 100% client retention through high-quality customer experience
• Effectively led all aspects of Operations entailing Business Processes, Project Execution, Client Engagement, User Trainings, Service 
Delivery and Staff Management with key focus on profitability & cost reduction 
• Customer-Centric professional focused on providing excellent services by effective query resolution in adherence to SLAs & defined TAT 
• Talent in leading team members & enabling knowledge-sharing amongst them; recognized for strong interpersonal, analytical & 
problem-solving skills

MBA in Finance, Bachelor's in Commerce