Samarth Raithatha

Experienced and Accomplished Professional in the field of Business Operations, Ecommerce Marketing & Sales with a demonstrated history of working in the information technology and services industry. Skilled in E-Commerce Project Management, Operations, and Digital Marketing with good hands-on Excel Tools, Client Handling, and Presenting Things.

Worked with Various corporations, Marketing Agencies, and Manufacturing Industries, I am a skilled Person with experience working with E-Commerce and Marketing for the last 5 years. I am a skilled personnel who can handle a team with good command and achieve various sales targets.

My Professional Working Experience:-

Selfcraft Media PrivateLimited:

May 2024 – Present

• Managing and working thoroughly with the E-commerce Team.
• Managing Amazon, Flipkart & Various other Marketplaces.
• Managing and Leading the E-commerce Department.
• Communicating with Brand Owners and solving their queries and doubts regarding Digital Business.
• Coordinating and Communicating with Interns and Executives of the E-commerce Department.
• Documenting Various Processes and then Implementing it.
• Discuss various requirements of Brand Owners and Authorities and then implement them with the help of Operations teams.
• Independently handling their E-commerce Department.
• Data Analysis& Business Analysis
• Preparing various Reports for QualityCheck.
• Investigate BrandOwner Complaints, then monitor it and implement it with the help of interns.
• Daily Monitoring and Maintaining various Operative tasks.

Lucky Mycrofine AppliancePrivate Limited:

June 2023 – May 2024

• Online E-Commerce Portals Handling
• Managing Amazon, Flipkart & Various Online Portals.
• Managing and Leading Service Department.
• Communicating with customers and closing deals in a positive favor.
• Co-ordinating and Leading ServiceCenter Interns and Executives.
• Documenting Various Processes and then Implementing it.
• Discuss various requirements with the Accounts and Operations teams and then implement it.
• Independently handling their E-commerce Department.
• Data Analysis
• Preparing various reports for QualityChecking.
• Investigate CustomerComplaints and monitorit.
• Daily Monitoring and Maintaining various operative tasks.

Brodos India Private Limited:

January 2022 – June 2023

• Catalog ProjectHandling.
• Involved in Coordinating projects from inception to completion.
• Track and report project progress regularly through JIRA.
• Discussing the requirements with the technical team to clear doubts regarding requirements.
• Documentation
• Internal coordination with teams
• Preparing Flow Charts
• Data Analysis
• Preparing reports and quality checks
• Modifying the database according to the requirement
• Prepare KPI tools.
• Making Power query in Excel as per requirement.
• Documentation of project requirements & preparing time and cost estimation for the projects.
• Investigate catalog-related complaints and monitor them.
• Investigate and Propose Automation of Manual Processes.
• Actively contribute and suggest process-level improvement ideas to provide enhanced customer experience and build action plans based on opportunity areas.
• Resolving client-submitted requests by conducting investigative research.
• Review Processes documents in order to Improve.
• Independently manage Catalog operational topics with smooth execution/handover.
• Prepare different reports at frequent intervals like monthly, weekly &daily reports of Business Operations.
• Co-ordinate with the internal team to make sure the same database was used on every platform.
• Daily downloading of the database.
• Creating a new workflow in Jira.

Spectra Overseas.

November 2020 – December 2021

• Created Products on Amazon, eBay and Etsy.
• Documentation of Various Processes.
• Internal Coordination with Team.
• Data Analysis
• Preparing reports and quality checks
• Maintained various types of Daily, Weekly, Monthly, Quarterly, and Yearly Sales Reports.
• Working with Various experts in the fields.
• Independently manage and handle the operations of sales and business.
• Daily Monitoring and maintaining the various contents.
• Coordinate with external and internal teams.
• Coordinate with Clients.
• Guides the team to create various posters and content.
• Ensure to Make Designs before the deadlines.

Institute For Competitive Exams.

April 2017 – April 2020

• Worked with Different People all over the fields.
• Making VariousMaterials.
• Data Analysis.
• Preparing VariousReports.
• Internal Coordination with Team.

NMIMS, Mumbai

Master in Business Administration

2024-2026

Christ College, Rajkot

Bachelor in Computer Applications (B.C.A.) 2019-2022

Shree K.G. DholakiyaSchool, Rajkot

12th, Commerce 2017-2019

Shree G.K. DholakiyaSchool, Rajkot

1st to 10th,