Sameer Ailawadi

A professional with a proactive attitude, capable of thinking in and out of the box generating new design and solutions and ideas. Excellent interpersonal skills, strong organization skills, leadership ability of multi-faceted experience in education and corporate sector including studentaffairs and engagement, residential and facilityadministration, customer services.

Roles and Responsibilities                                                                                                                                    

• Being available to provide practical and informed adviceto students regarding welfare matters and acting as a

      primary point of contactfor pastoral care particularly outsideof office hours.

• Develop strategies for and assist with serious campus incidents/emergencies in compliance with university protocols as well as applicable state and nationallaws.
• Apprise the Dean of Student Affairsof any seriousincidents following established communication procedures

      including the handover of all relevantinformation, attending debriefing sessions etc.

• Liaise with critical Offices and Centers including but not limited to the Infirmary, Centre for Well-Being, Office ofLearning Support, Office of Registrar etc. for timely redressal of student concerns.
• Represent the residential arm of StudentAffairs while interacting with external stakeholders (such as Parents, Hospital Personnel, Law Enforcement etc.) for coordination among all.
• Ensure weekly staff meetings of the entire campus live-in personnel to communicate upcoming events, discuss studentconcerns, and facilitate inter-personnel engagement.
• Participate in the periodic review of the residential policies and provide necessary inputs towards formulating campus regulations, working closely with the ResidentAssistant (RA) Program.
• Support the programming and policy-making efforts of Student Affairs across all arms of the Office to create aninclusive campus environment for all students.
• Responding promptly to requests from the Wardens, Senior Wardens, Associate Director, and/or other members of senior leadership to assist with welfare incidents.

Roles and Responsibilities                                                                                                                                    

• Handling all escalations related to Student Living& Discipline.
• Independently handling the Residential department for all UG and PG and research students engaged in various University Programs.
• Liaise with various University departments like academics, finance, registrar, marketing, administration etc. to providea 360 degree well informed solutionto students and parents.
• Help and guide students on coping with unfamiliar situations and Resolve parents escalatedcomplaints and queries.
• Formed and structured various clubs and societies for student engagementand learning.
• Initiated the entire process of screening, interviewing, and selecting University’s student council and ClubSecretaries.
• Introduced the conceptof Weekly Floor Meetingswith the students.
• Helped in formulating various committees like hostel, mess, sports, and cultural.
• Secretary of Proctorial Committee, Anti Ragging, Gender Sensitization and Sexual Harassment (POSH), Unfair Means (UFM) Committees.
• Ensuring orders are communicated and executed well on time.
• Had frequently Town Hall with students& trying to understand their challenges and giving them the solutions.
• Maintain campus discipline, organize various studentengagement workshops and activities (Programs like Teach for India, Summer Immersion Programs, Summer School Programs, Olympiad in University to develop cross- cultural exchange programs which globally identifies academically gifted students and provides them with opportunities to support their development)
• Assisting the Registrar for upcoming events like Convocation, SIP, SSP, TeachIndia & NAAC.

Roles and Responsibilities                                                                                                                                    

• Responsible for smooth management and upkeep of the hostels and ensuring effective management of day- to-day affairspertaining to residentstudents’ welfare, their discipline, facilities provided in the hostels.
• Conducting Orientation for the new students.
• Guiding them the policiesof hostels (including Zero Tolerance) and ensuringthat their stay in the hostel shall behassle free.
• Designing the Process of Student Residential Allocation, Allotment, Clearance of the rooms and Cloak Rooms with Recordmaintenance as Top Priority
• Prompt in handling any exigencies as they arise and make appropriate decisions based on Knowledge, experience, and expertise.
• Ensuring students get all the necessary facilities On Time.
• Preparation of Annual Budgets.
• Man-Management in deputation of House Keepingand Security Staff.
• Formulated various student centricpolicies in studenthandbook.
• Assess and deal with any situation to ensure that the welfare of the students is not compromised under any circumstances.
• Monitoring the Surprise Checks from time to time and ensuring the same goes through DisciplinaryCommittee so that the Discipline is being maintained.
• Supporting the team members in addressing any of the work challenges.
• Streamlined Out Pass procedure.
• Review Monthlymeetings with Students Reps and Committee(what challenges usuallystudents face)
• Assist in the Formalization and execution of Polices relatedto Mock Drills
• Co-organized various University’s Big & Small events like Convocation, Annual Cultural & Sports Festival, Freshers party,Mini Marathon & Zumba in collaboration with GNIDA etc.witnessing guests and dignitaries.

Roles and Responsibilities   

• Worked closely with Admission Team to ensure proper accommodation for students.
• Allotment of the rooms to the new and returning students as per process.
• Ensuring all the daily issues (maintenance) get resolved to students’ satisfaction.
• Maintaining a record of all the Out pass Issued to the students (Day out / Night Out).
• Ensuring the Daily Attendance procedure is followed diligently and submitting the report to higher ups.
• Preparation of the Maintenance SNAG list and getting the work done as per TAT decided. 
• Grievances & Queries Redressal in effective and efficient manner
• Maximize the Students’ Participation in Student Engagement Activities. 
• Medical Examination Processing for Students - During Registration 
• Facilitating the Security Department in conducting Mock Drills.
• Identifying and Escalating all RED FLAGS cases to the management for their timely intervention.
• Conducting Surprise Checks in students’ room to maintain the Discipline.
• Maintaining and getting the record Reconciled of all third-party workers deployed (HK, Security).

Roles and Responsibilities   

• Addressing all Queries of students in an effective & efficient manner.
• Campus Tour to the prominent guests and visitors from time to time.
• To deal with the day-to-day operational issues associated with students and ensuring it is adhered to university policies and regulations in student affairs. (Registration-Email and Phone no’s, ID Card of students
• Liaise with Student Counsellor to bring in necessary counselling for students where appropriate.
• Escort students to Hospitals in case of Medical Exigencies.
• Ensuring the Daily Attendance of Students procedure is being followed religiously.
• Ensuring proper Documentation of every incident and keeping seniors in loop.
• Conducting SWI in students’ room to maintain the Discipline.
• Helping the IT department by giving all the inputs from Hostel Perspective and getting the same finalized and implemented from time to time.
• Inter Department Coordination (Security, Administration & Accounts) ensuring that all third-party bills are cleared in a timely manner.

IBM, Gurgaonas Quality Analyst(Jan 2013-December 2014)                                                                                                                                    

 India Infoline, Unicon Investment Solutions, Delhi as Sr. Manager Administration (July 2008-December 2012)                                                                                                                                    

 Dell International Services, Gurgaon as Lead Operations & Training QualityManager (Jan 2005-July 2008)                                                                                                                                    

 Medicaid Solutions, Chandigarh as a Trainee (July 2003-Dec 2004)

• MCA from UP Technical University, Lucknow (Regular)
• MBA from Eastern Institute for Integrated Learning in Management University (Distance Learning)
• B.Com. (Computer Application) from MD University, Rohtak (Regular)