Sameer Ali

Travel Agent/ Reservation officer

Tourism / Travel / Hospitality

Jhunjhunūn, Jhunjhunu

Services offered

"Working as a Reservation Officer at a reputed travel agency since 2018, I have developed strong skills in itinerary planning, GDS operations, and effective client communication."

Gds operations

Customer relationship management

Ticket issuance

Itinerary planning

Travel agent

Reservation officer

Approximate rate: ₹ 300 per hour

Experience

Itinerary Planning & Customization – Tailoring travel plans as per client preferences and budgets
GDS Expertise (Amadeus, Galileo) – Handling flight bookings, cancellations, fare calculations with accuracy
Customer Relationship Management (CRM) – Providing prompt support and maintaining strong client relations
Vendor Coordination – Liaising with airlines for smooth operations
Ticket Issuance & Reissuance – Managing domestic and international tickets efficiently
Travel Documentation – Ensuring correct visa info, travel insurance, and documentation
Upselling & Cross-selling – Offering add-on services to boost revenue
Problem Solving Under Pressure – Handling last-minute changes, delays, and escalations calmly
Communication & Interpersonal Skills – Maintaining a professional yet friendly rapport with clients
Attention to Detail – Ensuring accuracy in every booking to avoid costly errors

Education

Education
Mar 2014				Board of secondary education, rajasthan Senior Secondary Examination from (1150223) Govt Sr Sec Sch, Jhunjhunu

Jun 2019				BACHELOR of ARTS, Jhunjhunu Raj, Bachelor of Arts Examination from Seth Motilal P G College, Jhunjhunu Rajasthan state certificate in information technology (RS-CIT) Vardhman Mahaveer Open University, Kota