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Sameer Allahrakhia

Sameer Allahrakhia

Senior Manager Customer Service Operations

Customer Service / Support

Mumbai, Maharashtra

Social

About Sameer Allahrakhia:

 With over 22 years of experience in Customer Service Management, Business Process Enhancement across BPOs, Financial Services, Telecommunication, Diamond, Ecommerce, Edu-tech, Healthcare sectors, I have honed my skills in spearheading customer service operations and delivering repeated success in structuring high-performing staff, streamlining processes, and implementing supporting technology to reduce expenditures, boost productivity, and increase profits.

Experience

 With over 22 years of experience in Customer Service Management, Business Process Enhancement across BPOs, Financial Services, Telecommunication, Diamond, Ecommerce, Edu-tech, Healthcare sectors, I have honed my skills in spearheading customer service operations and delivering repeated success in structuring high-performing staff, streamlining processes, and implementing supporting technology to reduce expenditures, boost productivity, and increase profits.

Education

BA and PG in Marketing and Sales

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