beBee background
Home
>
Professionals
>
Technology / Internet
>
Mumbai
Sameer Rajapkar

Sameer Rajapkar

IT Manager / Asst. IT Manager / Project Manager
Mumbai, Maharashtra

Social


About Sameer Rajapkar:

Ability to work independently and as a part of team. Customer oriented, ready to work under pressure & achieve deadlines. Completed PGD (MBA) in Information Technology from Welingkar Institute of Management. Cleared VMware Data Center 6.0 exam. Worked in Qatar for five years.

Experience

Jul 2010 – Till date

HAWA VALVES (INDIA) PVT. LTD. MUMBAI, INDIA 

Sr. Project Manager – IT Infrastructure 

  • Responsible & ensuring all IT infrastructure, servers, network and securities are running to an efficient level.
  • Evaluate & procurement of new hardware & software and preparation of proposals.
  • Effectively planning & executing all IT related activities.
  • Maintain Software licensing detail.
  • Maintain Asset inventory, allocation & reallocation of assets.
  • Timely Renewal of Software Subscription & AMC contracts.
  • Recommending and implementing technological improvements.
  • Manage Virtualization environment using VSphere ESXi 6.5 and Vcenter 6.5
  • Windows server 2016 & 2012 R2 installation, deployment and troubleshooting.
  • Manage GSuite (Google Workspace). 
  • Monitor Sophos Endpoint server & client, make sure all the clients are up-to-date with latest virus definitions.
  • Manage Sonicwall NSA 3600 Firewall & Configuration of Routers.
  • Taking backup of all the servers using Arcserve backup appliance. Also perform daily backup of file server & vault server using Robocopy (Microsoft tool) on NAS Storage.
  • Delegating work to and supervise the activities of IT staff.

 

Feb 2009 – Jul 2010

SAAR SOLUTIONS & SERVICES, MUMBAI, INDIA 

Project Manager – Service Delivery 

  • Responsible for service sale & profitability of service delivery department.
  • Managing of Facility Management Service(FMS) customers & annual maintenance contract (AMC)
  • FMS & AMC billing and timely payment collection.
  • Conduct review meetings with customer, discuss the problems faced & provide solution.
  • Taking feedbacks from customers & preparation of reports.
  • Handling of escalations & daily/weekly analysis of ticket & review of pending calls.
  • Provide technical support (software & hardware) to server & desktop engineers.
  • Installation & configuring of Win 2003 server, Win XP, Microsoft Office 2003.
  • Maintain the asset inventory and allocation & reallocation of assets. Tracking inventory of parts issued to vendors for repairs.
  • 1 Service desk & 5 engineers reporting to me.

 

Jul 2007– Sep 2008

CMS COMPUTERS LTD:  MUMBAI, INDIA

Project Incharge – Service Delivery 

  • Renewal of Facility Management Service contract, billing and timely payment collection.
  • Monitoring of service desk.
  • Daily/weekly analysis of ticket & review of pending calls.
  • Handling of escalations and review of engineers/team performance.
  • Conduct review meetings with customer, discuss the problems faced & provide solution.
  • Taking feedback from customer & preparation of reports.
  • Sending daily / weekly reports to the customer & also to ASDM- CMS.
  • Provide technical support to server & desktop engineers.
  • Preparation of Management Information System (MIS) report.
  • Take care of planning & procurement activity, i.e. preparation of the indent & following up with commercial dept. for procurement of the IT assets.
  • Follow-up with vendor for resolution of hardware problems
  • Maintain the asset inventory, allocation & reallocation of assets. Entire inventory was maintained in SAP. 
  • Solve engineer’s problems related to their salaries, vouchers, holidays, etc.
  • 2 service desk & 18 engineers were reporting to me.

 

Jun 2005– Jul 2007        `

TEAM COMPUTERS PVT. LTD., MUMBAI, INDIA

Team Leader – Service Delivery

  • Managing of Facility Management Service (FMS) customers & annual maintenance contract (AMC)
  • Monitoring of service desk & daily/weekly analysis of ticket & review of pending calls.
  • Handling of escalations and review of engineers/team performance.
  • Taking feedback from the customers.
  • Conduct meetings with clients, discuss the problems faced & provide solution.
  • Facility management service & annual maintenance contract billing and timely payment collection.
  • Renewal of Facility management service & annual maintenance contract.
  • Sending daily / weekly reports to the regional manager.
  • Sending spares consumption reports on monthly basis.
  • Provide technical support to engineers & also solve engineer’s personal problems related to their salaries, holidays, etc.
  • Tracking inventory of parts issued to vendors for repairs & asset tracking.
  • 2 service desk & 20 engineers were reporting to me.

 

Jun 2000 – May 2005

DARWISH GROUP: DOHA, QATAR

   Senior Engineer 

  • In-house development of Accounts/HRD software module for the entire group company using VB 6.0 & SQL Server.
  • Creation of reports using crystal reports.
  • Installation, configuring & troubleshooting of Win 2003 server, Win XP, Win NT / 2000 Server and security management for server & clients.
  • Setting up & troubleshooting of Local Area Network (LAN), Wide Area Network (WAN) and TCP/IP connectivity. 
  • Installation, configuring & troubleshooting of Win 2003 Terminal server & DHCP server.
  • Installing, troubleshooting and providing support to third party software (ORION) purchased by one of our subsidiary company (Darwish Trading Company) from ICICI Infotech, India. 
  • Installation of Oracle Forms 6i and its Patches
  • Create Orion username & password by using software called ZEUS
  • Create menu for Orion users so the users can work only on specific modules.
  • Installation and configuration of Citrix client, so that user can access the orion software from Wide Area Network. 
  • Setting up Internet and sharing of single ISP account over the network through proxy server & routers.
  • Installation of third party software such as Super Office & Somegate and configuration of its client also troubleshoot the problems related to software.
  • Identifying and troubleshooting software problems with regards to PCs, Modem, Network Interface Card, Printers, Scanners, CD-ROM, Soundcards, etc.
  • Installation & configuration of Trend Micro Antivirus Software 6.0 and its clients.
  • Taking backup of user’s data and also of oracle database.

Education

  • Cleared VMware Data Center 6.0 Exam.
  • Post Graduate Diploma (PGD) in Information Technology from Welingkar Institute of Management.
  • Microsoft Certified Professional (Visual Basic 6.0)
  • Dell Certified System Engineer Certification (Server and Desktop level) 
  • Diploma in Software Engineering & System Management Course from NIIT Ltd. - 1999
  • Bachelor of Commerce (BCom), Mumbai University – 1996

Professionals in the same Technology / Internet sector as Sameer Rajapkar

Professionals from different sectors near Mumbai, Maharashtra

Other users who are called Sameer

Jobs near Mumbai, Maharashtra

  • Morningstar

    Senior Data Team Leader

    Found in: Talent IN C2 - 5 days ago


    Morningstar Mumbai, India Full time

    Position : Senior Data Team Leader · Department : Fixed Income Team · Team : Fixed Income Engineering · No. of position: 1 · Shift: UK · Morningstar is seeking a Senior Team Leader to join the Fixed ...

  • Network18 Media & Investments Limited

    Devops Engineer

    Found in: Jobs Search IN C2 - 7 hours ago


    Network18 Media & Investments Limited Mumbai, India Full time

    Dev · Ops Engineer Job Description Responsibilities: · Design and implement cloud infrastructure solutions, including compute, storage, and networking resources, using infrastructure as code tools su ...

  • House Of Eekta

    Social Media Manager Intern

    Found in: beBee S2 IN - 5 days ago


    House Of Eekta Mumbai, India Internship, Part time

    About the internship: · About us: Founder & Entrepreneur: Ekta Shah · *Bridal Stylist & Consultant: Building communities and spaces for women's empowerment, creating bridal magic. Here Comes the Brid ...