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Sameer Rajapkar

Sameer Rajapkar

IT Manager / Asst. IT Manager / Project Manager
Mumbai, Maharashtra

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About me:

Ability to work independently and as a part of team. Customer oriented, ready to work under pressure & achieve deadlines. Completed PGD (MBA) in Information Technology from Welingkar Institute of Management. Cleared VMware Data Center 6.0 exam. Worked in Qatar for five years.

Experience

Jul 2010 – Till date

HAWA VALVES (INDIA) PVT. LTD. MUMBAI, INDIA 

Asst. IT Manager

  • Windows server 2016 & 2012 R2 installation, deployment and troubleshooting.
  • Evaluate & procurement of new hardware & software and preparation of proposals.
  • Manage Virtualization environment using VSphere ESXi 6.5 and Vcenter 6.5
  • Manage GSuite (Google Workspace). 
  • Monitor Sophos Endpoint server & client, make sure all the clients are up-to-date with latest virus definitions.
  • Manage Sonicwall NSA 3600 Firewall.
  • Maintain IT Software licensing details & Inventory for entire organization.
  • Taking backup of all the servers using Arcserve backup appliance. Also perform daily backup of file server & vault server using Robocopy (Microsoft tool) on NAS Storage.
  • Effectively planning & executing all IT related activities.
  • Ensuring all IT infrastructure, servers, network and securities are running to an efficient level.
  • Recommending and implementing technological improvements & efficiencies.
  • Delegating work to and supervise the activities of junior IT staff. Handling a team of 3 engineers.
  • Configuring Microsoft Outlook 2013/2016/Open Office 365 and their rules & alerts.

 

Feb 2009 – Jul 2010

SAAR SOLUTIONS & SERVICES, MUMBAI, INDIA 

Project Manager – IT Infrastructure 

 Responsible for service sale & profitability of service delivery department.

  • Annual maintenance contract and facility management service contract billing and timely payment collection.
  • Account manager for major accounts & have about 5 engineers under my assistance. 
  • Provide technical support (software & hardware) to server & desktop engineers.
  • Installation & configuring of Win 2003 server, Win XP, Microsoft Office 2003.
  • Conduct review meetings with customer, discuss the problems faced & provide solution.
  • Taking feedbacks from customers & preparation of reports.
  • Maintain the asset inventory and allocation & reallocation of assets. Tracking inventory of parts issued to vendors for repairs.

Jul 2007– Sep 2008

 CMS COMPUTERS LTD:  MUMBAI, INDIA

Project Incharge – IT Infrastructure 

  • Renewal of FMS contract, billing and timely payment collection.
  • Sending daily / weekly reports to the customer & also to ASDM- CMS.
  • Conduct review meetings with customer, discuss the problems faced & provide solution.
  • Taking feedback from customer & preparation of reports.
  • Provide technical support to server & desktop engineers.
  • Preparation of Management Information System (MIS) report.
  • Take care of planning & procurement activity, i.e. preparation of the indent & following up with commercial dept. for procurement of the IT assets.
  • Follow-up with vendor for resolution of hardware problems
  • Maintain the asset inventory, allocation & reallocation of assets. Entire inventory was maintained in SAP. 
  • Solve engineer’s problems related to their salaries, vouchers, holidays, etc.

Jun 2005– Jul 2007        `

TEAM COMPUTERS PVT. LTD., MUMBAI, INDIA

Team Leader:

  • Annual maintenance contract billing and timely payment collection.
  • Sending daily / weekly reports to the regional manager.
  • Conduct meetings with clients, discuss the problems faced & provide solution.
  • Collecting monthly quality service reports and feedback from the customers.
  • Sending spares consumption reports on monthly basis.
  • Provide technical support to engineers & also solve engineer’s personal problems related to their salaries, holidays, etc.
  • Renewal of Annual Maintenance Contract (AMC).
  • Follow-up with vendor for resolution of hardware problems
  • Tracking inventory of parts issued to vendors for repairs & asset tracking.

Jun 2000 – May 2005

DARWISH GROUP: DOHA, QATAR

   Senior Engineer 

  • Inhouse development of Accounts/HRD software module for the entire group company using VB 6.0 & SQL Server.
  • Creation of reports using crystal reports.
  • Installation, configuring & troubleshooting of Win 2003 server, Win XP, Win NT / 2000 Server and security management for server & clients.
  • Setting up & troubleshooting of Local Area Network (LAN), Wide Area Network (WAN) and TCP/IP connectivity. 
  • Installation, configuring & troubleshooting of Win 2003 Terminal server & DHCP server.
  • Installing, troubleshooting and providing support to third party software (ORION) purchased by one of our subsidiary company (Darwish Trading Company) from ICICI Infotech, India. 
  • Installation of Oracle Forms 6i and its Patches
  • Create Orion username & password by using software called ZEUS
  • Create menu for Orion users so the users can work only on specific modules.
  • Installation and configuration of Citrix client, so that user can access the orion software from Wide Area Network. 
  • Setting up Internet and sharing of single ISP account over the network through proxy server & routers.
  • Installation of third party software such as Super Office & Somegate and configuration of its client also troubleshoot the problems related to software.
  • Identifying and troubleshooting software problems with regards to PCs, Modem, Network Interface Card, Printers, Scanners, CD-ROM, Soundcards, etc.
  • Installation & configuration of Trend Micro Antivirus Software 6.0 and its clients.
  • Taking backup of user’s data and also of oracle database.

Education

  • Cleared VMware Data Center 6.0 Exam.
  • Post Graduate Diploma (PGD) in Information Technology from Welingkar Institute of Management.
  • Microsoft Certified Professional (Visual Basic 6.0)
  • Dell Certified System Engineer Certification (Server and Desktop level) 
  • Diploma in Software Engineering & System Management Course from NIIT Ltd. - 1999
  • Bachelor of Commerce (BCom), Mumbai University – 1996

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