
Sana Parveen
Customer Service / Support
About Sana Parveen:
Skilled with CRM, product/service management, database management and operations and people management and MS Excel.
Experience
Tech Mahindra- 9 months of Experience in Voice as SME, chat, and Email LOB (Flipkart,
Nykaa, and Milk basket) as a CCE (Customer Care Executive)
Tech Mahindra- 6 months Experience in Backend LOB and Subject Matter Expert (Audits
and Coaching and Monitoring, ACPT Analysis, Team management, Good Hands on Excel and
Mail etiquette)
Allsec Technologies- 6 months Team leader experience with hard-core sales.
Education
Bachelor of Commerce | Accounting
ST. THOMAS COLLEGE, Bhilai
Member of the NSS Union
Dissertation in drawing and painting
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