About Sandeep Rana:
To put my best efforts towards total achievement of an organizational goal. Seeking a challenging position in an esteemed organization requiring high dimensional skills, efforts and opportunity to learn.
Experience
Working as a Process Specialist with Cognizant since October 2016 in a process of Property &
Casualty Insurance (US Based).
Acting as a back-up Team Leader to prepare Monthly Monitoring & Quality Reports including Team
Management.
Interacting with Underwriting Support Team to provide their feedback and assist on disputes.
Managing pull lists and production for various sub processes.
Providing floor support and trainings for new comers including process training.
Doing quality checks for underwriting support which includes new business, renewal and
endorsement of Agribusiness.
Doing quality audits for Workers Compensation Mod and Middle Market Accounts.
Doing cross audits/refresher trainings for the team to sustain the quality standard.
Education
Resourceful in ensuring high quality customer experience, elevating customer satisfaction, while
adhering to SLAs & work processes and managing cost- effective operations.
Expertise in handling Underwriting Support Service, Premium Audit, Renewal Issuance, Loss Run,
DMV, MVR & Endorsement Transactions related to Property & Casualty Insurance.
Proficient in managing business operations with focus on high quality performance & skills in
determining company’s mission & strategic direction as carried through policies & procedures.
Completed INTRO 320 - Basics of Property & Casualty Insurance from The Institute,
USA.
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