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Chennai
Sandhya Venkatesan

Sandhya Venkatesan

Customer care collection analyst

Healthcare

Chennai, Chennai district

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About Sandhya Venkatesan:

Currently working in NTT data for above 8 years. Strong leadership in mentoring teams, enhancing productivity, and driving operational efficiency with quality. Adept at analyzing trends, resolving escalations, and implementing workflow improvements to ensure accuracy and service excellence.Passionate about improving customer experience, reducing turnaround times, and ensuring regulatory compliance. Experienced in managing team, handling escalations, and streamlining processes for enhanced service delivery

Experience

Strong leadership in mentoring teams, enhancing productivity, and driving operational efficiency with quality. Adept at analyzing trends, resolving escalations, and implementing workflow improvements to ensure accuracy and service excellence.Passionate about improving customer experience, reducing turnaround times, and ensuring regulatory compliance. Experienced in managing team, handling escalations, and streamlining processes for enhanced service delivery

Education

B.E ECE from Anna University and MBA in Production and Operation Management from Amity University 

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