About Sangita Mahadevan:
Seeking an opening that will provide me excellent carrier growth opportunities,
there by ensuring that my application of knowledge helps the organization grow.
Experience
Job Profile :
Amazon Back End Work
- Creating new listing, Adding the images to the Amazon back
- Daily monitoring mail and Amazon Buyers email and responding them.
- Customer support call interacting with customer to get their queries solved for the product they have received.
- Creating Cases and follow up for the received issues from the Sales Team.
- Returns and Replacement co-ordination.
- Reimbursements follow up with Amazon for the Weight handling, Commission charges.
- Interacting with Amazon Account Manager to add deals in Amazon for getting sales conversion.
- Handling India Mart queries and call received from Customer.
- To interact with Seller to sell our products in their website to expand the business.
- Ineracting with designing team to get the images corrected in the listing.
- Interacting with Amazon Manager in case id there is any issues or any new events or deal to be launched..
- Adding removals for the unfulfillable Inventory.
- Over all Amazon back end responsibility.
Flipkart Back End
- Create listing for the new product.
- Creating cases for the received complaints through sales team.
- Raising cases for infringement and Jumplisted products.
Website :
- Interacting with developer to create or make changes in website.
- Working on website queries, orders and Logistics
- Maintaining proper sheet for Order received through Website.
- End to End service to website customer until the product gets delivered.
- Solving issue in website such order confirmation not received for the order generated orders, Payment gateway issue.
Education
Educational Qualifications :
Course | Instiution | Year Of completion | Institution | Board/ Univ. | %of Marks |
---|---|---|---|---|---|
Graduation (B.A)(Lit) | Gujarat university | June 2004 | Gujarat University | Gujarat | 53% |
HSC | ST.Stephens Hr., Sec School | June 2001 | ST.Stephens Hr., Sec School
| G.S.E.B | 53% |
SSLC | ST. Stephens Hr., Sec School | June 1999 | ST.Stephens Hr., Sec School | G.S.E.B | 42% |
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