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Sanny Prakash

Sanny Prakash

Unified Communication Engineer

Utilities / Energy

Loni, Ghaziabad

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About Sanny Prakash:

I am working as a Unified Communication Engineer in TechnipFMC, Noida.
Working experience of 14 years in IT support.
Key Skills : Ribbon SBC, Teams Admin Center, SIP Trunk, Powershell, PowerBI

Experience

Unified Communication Engineer at TechnipFMC

Duration: Currently employed

Key Responsibilities:

  • Managing Team Voice, Microsoft Teams Rooms (MTR), and CAP Phones.
  • Generating reports from ServiceNow.

Major Achievements:

  • Successfully migrated 5000 users to Team Voice.
  • Installed Session Border Controllers (SBC) globally.
  • Resolved critical CAP phone logging issues.

Skills and Technologies:

  • Certifications: MS-900, MS-721, PL-300.

Education

Graduation in Arts from BRBA University, Muzzafarpur

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