Satya Ranjan Das
Sales Min's Relationship
About Satya Ranjan Das:
I hav 15 Year Sales Experience Jharsuguda & 2 Years Experience ESM BALICE in Jharsuguda.
Having more than 16+ years of experience in the Hotel and Hospitality Industry involving Sales and Marketing, Insurance Sales, Sales Planning, Client Relationship Management. Having excellent interpersonal, communication, team building & customer relationship management skills. Financial Acumen – Reporting, Analytics, Pricing, Market Intelligence while maximizing profitability, forecasting and revenue management strategies. Ensure all associates adhere to the Hotel credit policy and procedures Customer Interactions – Relationship building, negotiations and site inspections. Ensure that all sales related activities support our customer satisfaction and retention goals. Demonstrated leadership while paying attention to details: Set the example for the hotel employees, strived to the highest standard of service to meet guests’ expectations and needs. Hotel Marketing – Development and management of all property collateral including websites photography, brochures, sales kits and restaurant pieces. Focused on the both important element of the role – Business management as well as people management. Reduced operating expenses by 18 %, Drive Systems & processes over all business management. Create and implement proactive room and services sales strategies. Developing marketing strategies for generating revenue for rooms as well as other service areas of the hotel. Profound ability to identify and resolve problems in a timely manner; develop alternative solutions; and use reason even when dealing with emotional topics. Immense ability to manage difficult or emotional customer situations; respond promptly to customer needs; and respond to requests for service and assistance.
Sikkim Manipal University M.B.A- Human Resource Concentration:Human Resource Management Utkal University 2011-2013 Bachelor of Arts 2000-2003 Concentration:Arts SVMSV College- C.H.S.E Orissa High School- 12th (C.H.S.E) 1999- 2000 US Arua Kadaliban High School Senior Secondary- 10th (B.S.E)
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