beBee background
Professionals
>
Mumbai
Savio Fernandes

Savio Fernandes

Team Leader, Quality Control and Documentation.

Customer Service / Support

Mumbai, Maharashtra

Social


About Savio Fernandes:

A Team Leader and Quality Control personnel with over 10 years of experience in Team Management, Incident Management, Quality Control and Documentation.

Experience

  • Team Lead and Quality Control - IT Helpdesk at CeX WeBuy Entertainment Pvt. Ltd. → 2013 - 2023
  • Team Leader - IT Service Desk at Microland Ltd. client Kotak Life Insurance → 2012 - 2013
  • Specialist - Technical Support → Incident Manager → Technical Lead at Electronic Data Systems (EDS) later known as Mphasis an HP Company → 2005 - 2012

Education

Bachelor of Arts (BA) – Mumbai Hindi Vidyapeeth → 2011 - 2012

Higher Secondary Certification (HSC) – Siddharth College of Commerce, Arts and Science → 1997 - 1999

Secondary School Certification (SSC) – Our Lady of Health high school, Sahar → 1996-97

Professionals who compete with Savio

Professionals in the same Customer Service / Support sector as Savio Fernandes

Professionals from different sectors near Mumbai, Maharashtra

Other users who are called Savio

Jobs near Mumbai, Maharashtra

  • Work in company

    Team Lead

    Globiva

    The Outbound Sales Team Leader will manage a large team of outbound sales executives, monitor performance, ensure quality compliance, and help build strong customer relationships. The role focuses on achieving sales targets while maintaining high operational and quality standards ...

    Navi Mumbai

    6 days ago

  • JOB DESCRIPTION: · Process and Control · Walkthrough,  Review and documentation of Payment Processes · Preparation of Audit calendar & tracking completion status · Auditing units for Quality and efficacy of process implementations.  · Payments related regulatory guidelines - impl ...

    Mumbai

    1 week ago

  • Work in company

    Team Lead

    TP

    Handle customer service executives; Drive performance on CSAT,AHT,Quality; Control attrition thru engagement & timely interventions. · Manage team of customer service executives · Drive performance on key KPIs CSAT AHT Quality Productivity · Average salary range for a Team Lead i ...

    Mumbai City

    1 month ago