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sayee shankar

sayee shankar

Infrastructure and operations engineer

Technology / Internet

Tiruchirappalli, Tiruchirappalli

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About sayee shankar:

Dear Recruiter ,My Name is sayee shankar and I’d like to help your company exceed its Productivity target as a Analyst . My 2-year's of experience as a Infrastructure and Operations Engineer at Accenture Inc. and CSS Corp has given me substantial skills in Networking and the Infrastructure and operations by supporting cloud and application relatedissues During my last year working there at Css Corp , and also at present i work with Accenture technologies ,,we beat KPIs by around 92%. I believe that my strong track record in Understanding the Consumer / User issuesand fixing Them makes me the perfect candidate for the position.The SLA on Track So far that we have maintainedas a team is 98% where my individual record stands between 96 - 98% , The Technical Knowledge that i gainedand the Various Skilled that i've Upskilled has provided me a Extraordinary Knowledge in Delivering the Resolution to the users who are afflicated to the organization and to who OWN the products .
I am excited to learn about this job opportunity from your Organization , which has a impeccable track record .e

Experience

PROFESSIONAL
EXPERIENCE
Network Support Engineer at CSS Corp (Movate)
Chennai
Jl1(A) Gear-Head Support for Process Net-Gear
2020/12 -2021/12
Technical and Networking Infra Support for the Global End
User Related to Domestic Routing, Switching, Extenders,
and Assisting in the Provisioning of Products has also
worked parallelly with the WFM team in forecasting the
flow of calls and tickets, Handling escalations based on the
products and services offered by NetGear
Level 12 Infra and operations engineer working in as a
cloud support and i/o (Infrastructure operations
engineer) for projects (Bridgestone) and (Lafarge
Holcim) at Accenture
Dec 2021 - till date
Handling operations in deployment of virtual containers
inside the Azure cloud,worked on tickets related to remote
support , working parallely with he UID and asset
management team for the user asset deployment for the
onboarding employees ,change management

Education

Bachelors of engineering in automobile 

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