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Syed Hussain

Syed Hussain

Front office manager

Customer Service / Support

Bengaluru, Bengaluru Urban

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About Syed Hussain:

I am a dedicated and customer-focused Front Office Manager with 4-5 years of experience in hospitality management. My expertise lies in delivering exceptional guest service, efficiently managing front desk operations, and leading teams to ensure seamless day-to-day operations. With a strong background in handling reservations, coordinating with different departments, and resolving guest concerns, I strive to create a welcoming and efficient environment for both guests and staff. I am skilled in optimizing front office procedures, ensuring high levels of guest satisfaction, and enhancing operational efficiency 

 

 

Experience

Front Office Associate at Pai Group of Hotels : Gained foundational experience in guest service, check-in/check-out procedures, and front desk operations.

Front Office Executive at Manpho Bell Convention Centr: Handled reservations, guest relations, and coordinated front office functions for large events and conventions.

Front Office Manager at Green Path Eco Hotel: Led the front desk team, optimized guest service, and managed daily operations, contributing to a seamless and eco-conscious guest experience.

Operations Manager at Bangalore Times Business Hotel : Oversaw hotel operations, from front office to housekeeping, ensuring smooth functioning and guest satisfaction.

Duty Manager at De Ventian by TGI Group of Hotels: Responsible for managing day-to-day hotel operations, resolving guest concerns, and ensuring a high standard of service.

Education

BBA and diploma in aviation and  hospitality

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