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Senthil Kumar

Senthil Kumar

Fraud manager

Customer Service / Support

Chennai, Chennai district

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About Senthil Kumar:

Determined individual with success boosting productivity and streamlining 
procedures for organizations. Focused on smoothly overseeing financial, 
personnel and operational facets. Expertly balanced targets with resources and 
optimized long-term success. 

Experience

Work History 

2023-02 – 
Present 
2017-12- 
2023-02 
Senior Manager 
Axis Bank Ltd India, Chennai 
 Submission of daily/monthly/quarterly/annual Fraud 
reporting to Reserve of Bank of India. 
 Managed insurance recovery for the fraud loss booked by 
bank for the disputed transactions. 
 Managed fraud dispute management. 
 Analyzing fraud trend to implement fraud control measures 
on across products. 
 Vendor Management. 
Senior Manager 
Citibank N.A. India, Chennai 
 Managed fraud loss though developing/implementing and 
continuously monitoring fraud risk rues across systems. 
 Prepared/reviewed fraud monitoring return for Reserve 
Bank of India. 
 Daily/monthly MIS reporting to seniors. 
 Submitting quarterly/half yearly/annual reports to Reserve 
Bank of India. 
Assistant Manager
Citibank N.A. India, Chennai 
 Liaising with Government regulatory authorities for 
keeping compliance with statutory obligations and 
obtaining necessary sanctions/clearance. 
 Addressing tax and regulatory queries and submitting 
required documents. 
 Handling notices from Government bodies in bulk to 
recover Government dues. 
 Initiating payments to Tax authorities' basis recovery order. 
 Have handled notices from Income Tax, GST, SEBI, 
Enforcement Directorate, CBI, Cyber Crime and other 
Government bodies. 
 Developed loyal and highly satisfied customer base through 
proactive management of team customer service strategies

 

Education

Education 

2003-06 - 
2006-06 
Bachelor of Arts: Bachelor of Commerce in 
Corporate Secretarial Ship
D G Vaishnav College - Chennai, India 

 

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