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Shaji Chennithala

Shaji Chennithala

Tour Manager - Outbound

Tourism / Travel / Hospitality

Cochin, Ernakulam

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About Shaji Chennithala:

Currently, I am working as a Senior Operations Manager Tours at The Alpha Tours – Cochin, Kerala.

Regards,

Shaji George

Experience

Dear Hiring Manager,

Upon discovering your search for this job position at your organization, I felt compelled to quickly submit my CV for your consideration. As a highly organized and insightful professional with over 15+ years of accelerating experience in making travel arrangements for tourists and clients, arranging appropriate modes of travel, such as flights and rental cars; making hotel reservations, processing reimbursements, and properly documenting all processes, I can bring a remarkable amount of value and expertise to make a significant impact at your organization. Currently, I am working as a Senior Operations Manager Tours at The Alpha Tours – Cochin, Kerala.

 

Prior to this, I served as a Deputy Manager– Holidays, Operations Supervisor, and Reservationist /Traffic Assistant – Ramp at various organizations. My career specialism includes developing tour packages, identifying clients' needs, organizing a cost-effective tour package, and arranging all aspects of the tour such as accommodation, events, food, and insurance. My expertise lies in devising policies & procedures, managing all aspects of business, identifying & evaluating opportunities improving the process and customer experience, implementing best practices, driving consistent performance, training, mentoring, & coaching staff, assessing needs, and making adjustments to meet changing requirements and utilizing my powerful analytical skills to look over any critical issue and make recommendations to resolve it effectively.

 

With over a decade of demonstrated experience, I have a profound knowledge of securing deals for individual and corporate clients, preparing detailed itineraries for travelers, ensuring pleasant travel experiences, minimizing hassles & alleviating client concerns by effectively coordinating schedules and adhering to event times. My other traits include strong decision-making, highly effective organizational skills, leadership, networking & communication skills, interpersonal skills, time management, analytical, quick-thinking, problem-solving, and the ability to identify & recommend measures to improve service levels, reduce costs, and increase revenues. Additionally, my established ability to guide and motivate teams to achieve success will allow me to make a dynamic and profitable impact on your organization.

Thank you for your time and consideration. I look forward to hearing from you.

 

Regards,

 

Shaji George

Education

EDUCATIONAL & PROFESSIONAL QUALIFICATION

 

  • Under Graduate
  • Pre Degree from MG University.
  • CBSE ( Std X) from Kendriya Vidyalaya 
  • Diploma in Airline Ticketing & Tourism
  • Diploma in Airline Traffic Assistant.
  • South African Tourism Certified Specialist
  • Australian Tourism Certified Aussie Specialist.
  • Canadian Tourism certified Specialist
  • Jordan Tourism Certified Specialist
  • Qatar Tourism Specialist 

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