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Sham Chavhan

Sham Chavhan

Salesforce CPQ

Technology / Internet

Pune, Pune

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About Sham Chavhan:

  • A seasoned professional with above 12+ years of commendable success in,
    • Salesforce CRM 
    • Salesforce CPQ 
    • Copado 
    • Advance Approval 
    • User Stories
    • Scrum Master  
    • UAT 

Experience

  • Proficiency in administrative tasks: like Creating Roles, Profiles and Users, User Interface, Tabs, Custom fields, Relationships, Security Settings, Validation Rules, Workflows, Record Types, Page layouts etc.
  • Worked on various Salesforce standard and custom objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
  • Conducted requirement discovery workshops with product management team and other stakeholders to understand business \ functional requirement and user goals, communicate Salesforce technical capabilities and its limitations.
  • Good knowledge of security and Sharing rules and Securities at object, field, and record level for different users at different levels of organization.
  • Created & Maintained various Profiles, Permission Set & Permission Set Groups, its assignment as per business requirement.
  • Worked on various Salesforce.com Standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.
  • Created Page Layouts, Approval Process, Workflow Rules to manage Tasks, Email Alerts, Field Updates and Outbound Messages.
  • Worked on Record Types, Validation Rules, Triggers and Page Layouts.
  • Experience in customizing standard objects, created custom buttons, customized tab for different requirements and different page layout assignment to different profile users.
  • Conducting Walk-through sessions for Business users and Development teams.
  • Prepared and delivered several training materials (video, apps, dashboards) to facilitate quick and easy users.

Education

  • Salesforce CertifiedAdmin
  • Salesforce PlatformDeveloper I
  • Salesforce PlatformApp Builder
  • Salesforce Sales Cloud Consultant
  • Salesforce CPQ Specialist Consultant

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