
sharif Gaonkhadkar
Customer Service / Support
About sharif Gaonkhadkar:
- Creating Reservations and Issuance of bookings on Sabre(Abacus), Galileo CRS.
- Issuing EMDs for One fare pass coupons, Chargeable Seats, Excess Baggage & Suspended Coupons.
- Re-issuance of all types i.e. Normal, Partial, Past dated an on Saber, Galileo GDS.
- Refund on Saber & Galileo of fully unused and partially used tickets.
- Dealing with travel related enquiries over the Phone, Mails as well as Walk-ins.
- Handling Queries regarding the IATA and PLB commission.
- Work with Clients to create their desired travel itinerary.
- Providing clients with additional services by updating their meal and seat preferences.
- Follow- up with Airlines on Indemnity and Ok to Board queries.
- Checking Queue's in Amadeus, Galileo for Schedule Change and Informing the Agent/Passengers about the same.
- Monitoring Ticket Stock and getting it updated from Airline on timely basis.
- Preparing Daily CRS Segment Report.
- Maintening excel for ticket issuance details
Experience
- Creating Reservations and Issuance of bookings on Sabre(Abacus), Galileo CRS.
- Issuing EMDs for One fare pass coupons, Chargeable Seats, Excess Baggage & Suspended Coupons.
- Re-issuance of all types i.e. Normal, Partial, Past dated an on Saber, Galileo GDS.
- Refund on Saber & Galileo of fully unused and partially used tickets.
- Dealing with travel related enquiries over the Phone, Mails as well as Walk-ins.
- Handling Queries regarding the IATA and PLB commission.
- Work with Clients to create their desired travel itinerary.
- Providing clients with additional services by updating their meal and seat preferences.
- Follow- up with Airlines on Indemnity and Ok to Board queries.
- Checking Queue's in Amadeus, Galileo for Schedule Change and Informing the Agent/Passengers about the same.
- Monitoring Ticket Stock and getting it updated from Airline on timely basis.
- Preparing Daily CRS Segment Report.
- Maintening excel for ticket issuance details
Education
completed BCom in 2014 from Mumbai university. and finished IATA- Foundation Course from trade wings Dec 2016.
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