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sharif Gaonkhadkar

sharif Gaonkhadkar

ticketing executive

Customer Service / Support

Mumbai, Maharashtra

Social

About sharif Gaonkhadkar:

  • Creating Reservations and Issuance of bookings on Sabre(Abacus), Galileo CRS.
  • Issuing EMDs for One fare pass coupons, Chargeable Seats, Excess Baggage & Suspended Coupons.
  • Re-issuance of all types i.e. Normal, Partial, Past dated an on Saber, Galileo GDS.
  • Refund on Saber & Galileo of fully unused and partially used tickets.
  • Dealing with travel related enquiries over the Phone, Mails as well as Walk-ins.
  • Handling Queries regarding the IATA and PLB commission.
  • Work with Clients to create their desired travel itinerary. 
  • Providing clients with additional services by updating their meal and seat preferences.
  • Follow- up with Airlines on Indemnity and Ok to Board queries.
  • Checking Queue's in Amadeus, Galileo for Schedule Change and Informing the Agent/Passengers about the same.
  • Monitoring Ticket Stock and getting it updated from Airline on timely basis.
  • Preparing Daily CRS Segment Report. 
  • Maintening excel for ticket issuance details

Experience

  • Creating Reservations and Issuance of bookings on Sabre(Abacus), Galileo CRS.
  • Issuing EMDs for One fare pass coupons, Chargeable Seats, Excess Baggage & Suspended Coupons.
  • Re-issuance of all types i.e. Normal, Partial, Past dated an on Saber, Galileo GDS.
  • Refund on Saber & Galileo of fully unused and partially used tickets.
  • Dealing with travel related enquiries over the Phone, Mails as well as Walk-ins.
  • Handling Queries regarding the IATA and PLB commission.
  • Work with Clients to create their desired travel itinerary. 
  • Providing clients with additional services by updating their meal and seat preferences.
  • Follow- up with Airlines on Indemnity and Ok to Board queries.
  • Checking Queue's in Amadeus, Galileo for Schedule Change and Informing the Agent/Passengers about the same.
  • Monitoring Ticket Stock and getting it updated from Airline on timely basis.
  • Preparing Daily CRS Segment Report. 
  • Maintening excel for ticket issuance details

Education

completed BCom in 2014 from Mumbai university. and finished IATA- Foundation Course from trade wings Dec 2016.

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