Shashikant Dubey

My name is Shashikant Dubey. 

I live in Jabalpur, Madhya Pradesh. Presently I am working in Shri Ramcomsoft Private Limited jabalpur, I maintain all the laptops, desktops, fortigate firewall,network devices, CCTV cameras etc. of the office.

SRCom Soft Pvt. Ltd. (Third party in Paytm)
• Designation : - Computer Hardware and Network Administrator
• Date : - June 2018 – Till now
JOB DESCRIPTION:-
1. Assembling, maintaining & troubleshooting of PC’s, Laptops, Printers (Inkjet / 
Dot Matrix) & FortiGate Firewall Management.
2. Troubleshooting and maintenance on Windows 2007 / Windows XP / Windows 
2008 Server Windows 2012 Server / Windows 2019 Server / Windows Vista / 
Windows 10 & 11 / Intel Servers/ HCL Global Line Servers/ Acer Altos servers. 
3. Installation and configuration of FortiGate Firewall and Wireless LAN.
4. Installation Personal Computers, Laptops, switches, Modem, Routers, UPS. 
5. Installation and troubleshooting of Network Printers.
6. Installation / Configuration / troubleshooting of Lotus Notes (6.5 / 7.0).
7. Installing & troubleshooting of Outlook Express / MS Outlook Express. 
8. Handling Systems by remotely using Remote Desktop / Net meeting (which is 
used in Lease Line Locations) 
9. Handling systems by Team viewer (which is used in Broad Band Location) 
10. Installation / Configuration / troubleshooting CCTV Cameras & IP Cameras

Raga group of Companies
• Designation : - Executive IT 
• Date : - Apr.2017- June 2018
JOB DESCRIPTION:-
1. Troubleshooting and maintenance on Windows 98 / Windows XP / Windows 
2000 Server Windows 2003 Server / Windows 2008 Server / Windows Vista / 
Windows 2007 / Intel Servers. 
2. Installation and configuration of Wireless LAN.
3. Installation Personal Computers, Laptops, switches, Modem, Routers, UPS. 
4. Installation and troubleshooting of Network Printers.
5. Installing & troubleshooting of Outlook Express / MS Outlook Express. 
6. Handling Systems by remotely using Remote Desktop / Net meeting (which is 
used in Lease Line Locations) 
7. Handling systems by Team viewer (which is used in Broad Band Location) 
8. Installation / Configuration / troubleshooting CCTV Cameras & IP Cameras
Global Group of Institutions
• Designation : - Technical Assistant 
• Date : - Apr.2012- May 2017
JOB DESCRIPTION:-
1. Assembling, maintaining & troubleshooting of PC’s, Laptops, Printers (Inkjet / 
Dot Matrix) & UPS.
2. Troubleshooting and maintenance on Windows 98 / Windows XP / Windows 
2000 Server Windows 2003 Server / Windows 2008 Server / Windows Vista / 
Windows 2007 / Intel Servers/ HCL Global Line Servers/ Acer Altos servers. 
3. Installation and configuration of Wireless LAN.
4. Installation Personal Computers, Laptops, switches, Modem, Routers, UPS. 
5. Installation and troubleshooting of Network Printers.
6. Installation / Configuration / troubleshooting of Lotus Notes (6.5 / 7.0).
7. Installing & troubleshooting of Outlook Express / MS Outlook Express. 
8. Installing Net Meeting in Vista.
9. Handling Systems by remotely using Remote Desktop / Net meeting (which is 
used in Lease Line Locations) 
10. Handling systems by Team viewer (which is used in Broad Band Location) 
11. Installing & troubleshooting Think Client Devices.
12. Installing & troubleshooting Normal Projectors (Used in Colleges).

13. Installation / Configuration / troubleshooting CCTV Cameras & IP Cameras.
14. Toner Refilling (HP, Cannon, Brother Printers).
Customer Support
JOB DESCRIPTION:-
1. All type customer support till now Ex. Desktop & Laptop support, CCTV Cameras & IP 
Cameras support, All type Printer support, etc.

Customer Support
JOB DESCRIPTION:-
1. All type customer support till now Ex. Desktop & Laptop support, CCTV Cameras & IP 
Cameras support, All type Printer support, etc.
• A.D.C.H.N.(Advanced Diploma Computer Hardware And Networking)
Aisect, Jabalpur.
• Bachelor Of Science (B.Sc.)
Rani Durgavati Vishwavidyalaya, Jabalpur.
• Higher Secondary School Certificate,
Saraswati Shishu Mandir, Jabalpur, [M.P.
• High School Certificate,
Saraswati Shishu Mandir, Jabalpur, [M.P.]