Shiju Nair

Siliguri, Darjeeling

About Shiju Nair:

Hotel Manager, Turn around Expert, Pre-opening experience.

Hotel Ranking to be on Top in the Area & segment.
All F&B outlets to be the talk of the town for its hospitality & concept.
To be a Market leader in MICE
To keep the revenue in line with the Budget
To keep food cost under 23%
To keep F&B cost below 28%
To keep HLP cost under 10%
Hotel Discarded line, CGS to be under 0.5%
To maximize Revenue per employee
To ensure Training man-hours are completed by all leaders
Preventive maintains schedule to be followed
Itinerary for the VIP to be personally follow.
To track all negative comment cards & ensure to turn around their emotions in a timely manner.
Debtors and Creditors report
Weekly Sales forecast & Analysis
Promotion Calendar
4 sales call per month by myself
Twice a year Staff position calibration meetings
All Menu item & price review twice a year
KRA review & appraisals
Celebrating & encouraging staff to participate in creating WOW story by motivating staff for the same.
To check on security post & development