Shikhar Rokdey

Candidates who are domain SME's in Service Desk Field with expertise on Service Operations, Transition, Service Management, Data Analytics, Client Consulting etc. This will be a client facing role so excellent communication skills are required. · ...

The ABB Electrification Service division has extended its portfolio with a new Advisory Services Product Line. The overall objective is to advise customers on making their operations safer, more reliable, and sustainable. As Global Product Manager you will contribute to the overa ...

Proven Service desk Voice chat email experience in managing overall effectiveness of IT helpdesk through ticket audits and other Quality Interventions Added advantage if certified on ITIL methodology Experience in leveraging various Industry leading ITSM platforms such as Service ...