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shilpa pujari

shilpa pujari

e-travel professional

Customer Service / Support

Hyderabad, Hyderabad

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About shilpa pujari:

I have 3 years working experience in airlines customer service. I am always excited to connect to people and collaborate in the team to give the positive impact. I am happy to provide outstanding service to customers which gives me immense satisfaction and boosts morale.

Experience

Successfully managed customer inquiries via non-voice channels, including email, live chat, and social media platforms. Provided prompt and courteous responses to customer queries, ensuring high levels of customer satisfaction and loyalty. Resolved customer complaints and issues efficiently, aiming for first-contact resolution whenever possible.

Education

I have completed Bachelor of Engineering in The Oxford College Of Engineering, Bangalore.

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