beBee background
Professionals
>
New Delhi
Shivam Gautom

Shivam Gautom

Operations Manager

Transportation / Logistics

New Delhi, New Delhi

Social

About Shivam Gautom:

Passenger mobility aficionado! Accomplished operations management professional with over 8 years of experience in delivering optimal results in high-growth environments. Progressive track record in developing & implementing business growth strategies and operational plans. Have innate capabilities of ensuring quality, overseeing performance metrics, implementing improvements and taking data driven decisions to enhance customer experience.

Experience

I am an Operations & Business Strategy professional with 8 years of experience in high-tech and agile start-up ecosystems. My forte lies in planning, analyzing & reengineering processes; optimizing TAT & operational efficiency; streamlining workflow and executing large scale activations. I also have considerable experience in merchant/client/vendor onboarding & management.
 

Currently, I am associated with India's largest tech mobility platform IntrCity SmartBus as Manager Transformation (Operations). My primary responsibilities in this role include elevating customer experience through product innovation and driving business growth through strategic alliances.

 

In my current capacity with InterCity SmartBus, I helped the company to achieve the following:
- Elevate customer experience by 35%
- Optimize fleet efficiency by 25%
- Reduce transformation TAT by 35%
- Reduce cost of operations & procurement by 40%

Education

B.Tech Aeronautical - School of Aeronautics - 2009

Higher Secondary - JB College - 2003

High School Leaving Certificate - Donbosco High School - 2003

Professionals in the same Transportation / Logistics sector as Shivam Gautom

Professionals from different sectors near New Delhi, New Delhi

Other users who are called Shivam

Jobs near New Delhi, New Delhi

  • Operations Manager

    1 week ago

    vox Bridge Noida

    Manages daily operations leads performance across all teams ensures KPI achievement and collaborates with clients to meet business goals · ...

  • Operations Manager

    1 month ago

    Hiring Cube Technologies Gurugram, New Delhi

    We are looking for an Operations Manager to manage logistics and order processing for brands selling on Blinkit, Instamart, flipkart, Amazon etc. · ...

  • Operation Manager

    1 week ago

    Freecia Professional India Gurugram, Haryana, India

    Oversees operational systems processes and infrastructure while looking for opportunities of improvement or revision. · Anticipates and tracks operational and tactical risks and providing strategic solutions. · ...

See jobs in New Delhi, New Delhi