beBee background
Professionals
>
New Delhi
Shivam Gautom

Shivam Gautom

Operations Manager

Transportation / Logistics

New Delhi, New Delhi

Social

About Shivam Gautom:

Passenger mobility aficionado! Accomplished operations management professional with over 8 years of experience in delivering optimal results in high-growth environments. Progressive track record in developing & implementing business growth strategies and operational plans. Have innate capabilities of ensuring quality, overseeing performance metrics, implementing improvements and taking data driven decisions to enhance customer experience.

Experience

I am an Operations & Business Strategy professional with 8 years of experience in high-tech and agile start-up ecosystems. My forte lies in planning, analyzing & reengineering processes; optimizing TAT & operational efficiency; streamlining workflow and executing large scale activations. I also have considerable experience in merchant/client/vendor onboarding & management.
 

Currently, I am associated with India's largest tech mobility platform IntrCity SmartBus as Manager Transformation (Operations). My primary responsibilities in this role include elevating customer experience through product innovation and driving business growth through strategic alliances.

 

In my current capacity with InterCity SmartBus, I helped the company to achieve the following:
- Elevate customer experience by 35%
- Optimize fleet efficiency by 25%
- Reduce transformation TAT by 35%
- Reduce cost of operations & procurement by 40%

Education

B.Tech Aeronautical - School of Aeronautics - 2009

Higher Secondary - JB College - 2003

High School Leaving Certificate - Donbosco High School - 2003

Professionals in the same Transportation / Logistics sector as Shivam Gautom

Professionals from different sectors near New Delhi, New Delhi

Other users who are called Shivam

Jobs near New Delhi, New Delhi

  • Operations Manager

    1 month ago

    SiteRecon Noida, Uttar Pradesh

    We are looking for a high-energy Operations Manager to lead and scale our Property Mapping Operations. · ...

  • Operations Manager

    4 weeks ago

    Savino Del Bene Delhi

    To accomplish the North Region operational activity, drive effective resource planning in line with productivity targets: place the right people into the right roles and hire talent with the right skills. · ...

  • Export Operations Manager

    3 weeks ago

    Jai Bharat Gum & Chemicals Ltd. Gurugram

    This role involves overseeing daily export operations for Jai Bharat Gum & Chemicals Ltd., ensuring compliance with international trade regulations and logistical requirements. · Making and managing export documentation · Coordinating with freight forwarders · Liaising with clien ...

See jobs in New Delhi, New Delhi