Shruthi Solomon

As an order processing analyst, I'm well versed in direct & indirect customer handling as well as solving complex problems with 2+ years of experience in order management. Eager to contribute to team success through hard work and excellent organizational skills and altogether with a clear understanding of the order management process.

Order Processing Analyst - Business Operations
NTT Security India PVT Ltd, Bengaluru, KARNATAKA
Work Profile:
• Processing invoices in the system based on the input from customers
• Excellent knowledge of SAP and Microsoft Office suite.
• Controlling circulation of documents, verifying their correctness, and monitoring invoice delivery
• Proactive regular interaction with respective stakeholders to understand challenges and collectively resolve issues.
• Ensure timely closure, resolution time target within 2 weeks or earlier
• Improved operations through consistent hard work and dedication.
• Maintained excellent attendance record, consistently arriving to work on time.
• Participated in team-building activities to enhance working relationships.
• Maintained energy and enthusiasm in a fast-paced environment.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Oversaw daily operations to ensure high levels of productivity.

MBA: Financial Services Marketing Operations
Presidency College - Bangalore
First Class