Shubham Shah
Technology / Internet
About Shubham Shah:
Experienced Account Manager with nearly 4 years in the SaaS B2B sector, adept at managing client relationships, driving customer satisfaction, and achieving sales targets. Proven track record in onboarding, retaining, and upselling to clients, with a strong focus on understanding customer needs and delivering tailored solutions. Skilled in utilizing CRM tools, analyzing performance metrics, and collaborating with cross-functional teams to ensure client success and business growth.
Experience
As an account manager, I oversee the entire customer journey, including product implementation. Onboarding, upselling/cross-selling, and maintaining a high net promoter score.
Education
PGDM/ MBA in Marketing
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