Shyam Kumar Ellath Meethal

Administrator with substantial management experience, strong communication abilities, a history of keeping things organized in a busy office, and a track record of planning and managing problems. I'm searching for a positioning HR where I can put my skills to use for  the benefit of the company. 

Served as a connecting link between the software team and clinical staff, where I trained staff for a smooth transition from paper to paperless.

Providing hands-on desktop support to end-users, resolving hardware and software issues promptly.

Troubleshooting and resolving technical problems related to Lorenzo Microsoft operating systems and applications.

Assisting users with setting up and configuring hardware and software, ensuring optimal performance.

Offering on-the-spot solutions and guidance to employees in need of immediate support.

Collaborating with the IT team to escalate complex issues and participate in problem-solving.

Proactively identifying potential IT issues and providing preventive solutions to enhance system reliability

Led requirements gathering and analysis for multiple software development projects, resulting in the successful launch of three new products.

Collaborated with cross-functional teams to define project scope and objectives.

Facilitated stakeholder (SMEs') meetings to gather and prioritize user requirements.

Designed and documented detailed business processes and workflows.

Managed project timelines and communicated progress to stakeholders.

Ensured alignment between business requirements and technical Specifications

I have successfully completed my Master from University of Portsmouth in Business and Management and my specialisation was Human Resource Management (HRM). And my dissertation was on Green HRM.