Sneha Khaitan

Innovative and results-driven leader with 18+ years of experience in business transformation, strategic operations, and high-impact special projects. As part of the CEO Office - Special Projects, I focus on enterprise-wide initiatives that drive efficiency, innovation, and growth across business units.

I thrive at the intersection of strategy, operations, and execution, leveraging expertise in business enablement, cross-functional collaboration, and digital transformation to deliver measurable outcomes. My role involves optimizing large-scale processes, spearheading automation, and ensuring alignment with the company’s long-term vision.

With a proven track record in OKRs, P&L management, and stakeholder engagement, I drive complex, high-visibility projects across functions such as IT, Product, Customer Experience, HR, Finance, and Operations. I am passionate about scalability, agility, and sustainable business excellence—ensuring that both employees and customers remain at the core of every initiative.

Key Areas of Impact

✔ Strategic Business Transformation & Organizational Growth
✔ CEO Office Special Projects – Execution & Stakeholder Alignment
✔ Cross-Functional Leadership & Process Optimization
✔ Automation, Data-Driven Decision Making & Digital Transformation
✔ Customer-Centric & Employee-First Culture Building
✔ Innovation, Scalability & Business Expansion

Results-driven senior leader with 12+ years of experience driving business transformation, digital enablement, and cross-functional strategy in IT and operations. Proven track record of leading enterprise-scale initiatives, including HRMS/ERP integrations, Keka automation, competency frameworks, and org restructuring aligned to accountability and growth. Skilled in building transformation roadmaps, managing global programs, and enabling AI & digital adoption across people, process, and technology. Adept at stakeholder management, governance, and ensuring sustainable business outcomes in fast-scaling organizations. Currently leading transformation programs, focused on innovation, efficiency, and future-ready operating models.

Graduate from Mahatma Gandhi University