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Sonali Zaware

Sonali Zaware

technical support engineer

Telecommunications

Mumbai, Maharashtra

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About Sonali Zaware:

Application -Technical support Engineer. Exp : 6 years (6.10)
Communicating with the corporate clients ,channels clients handling issues related Antivirus software, Web management console,sql database upgradation,sql server installation related queries, web protection related issue,system security ransom ware-virus related issues, web browser certification related issues, system security troubleshooting, operating system related troubleshooting. Installed and implemented Antivirus-escan proactive monitoring software for end users. File server, antivirus Server upgrade , antivirus installation.
To managing the corporate license in structural manner,creating and deploying policies to clients.
Onsite Role : Antivirus spftware Client onsite support for product deployment ,handling technical queries, Product Demo, Training of Antivirus software,POC.also providing an online Product demo and Training offline and online through Zoom meeting etc.
Vulnerability assessment - (Nemasis

Experience

Company name – Orient technologies Pvt ltd
Designation: Technical (Network support Engineer. Exp: 1 Year (1.4. Work Profile: Tikona-connectivity
Communicating with the clients , understanding the basic technical issues, and also provide the router configuration of third party routers like Dlink , Netgear, Tp-link ,I ball etc

2) Microworld software services Pvt ltd.
Designation : Application -Technical support Engineer. Exp : 6 years (6.10)
Communicating with the corporate clients ,channels clients handling issues related Antivirus software, Web management console,sql database upgradation,sql server installation related queries, web protection related issue,system security ransom ware-virus related issues, web browser certification related issues, system security troubleshooting, operating system related troubleshooting. Installed and implemented Antivirus-escan proactive monitoring software for end users.

Education

BE in computer engineering

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