Soumya Bose
Technology / Internet
About Soumya Bose:
I am Soumya from India, Kolkata. I am a B.com (H) Graduate. I do have 15 years of customer service experience with various roles i.e, Executive, supervisor, Sales Manager. Presently, I am working with Vodafone as a Senior Executive for Uk Clients.
Experience
A 15 year experience in Customer service. Presently working with Vodafone as a Senior Executive to serve UK clients with Voice and Non-Voice process.
Education
I am B.Com (H) Graduate from Calcutta University . (2000 - 2003)
Professionals in the same Technology / Internet sector as Soumya Bose
Professionals from different sectors near Kolkata, Kolkata
Other users who are called Soumya
Jobs near Kolkata, Kolkata
-
JOB DESCRIPTION · Managing customer accounts to ensure smooth operations. · Confirming freight bookings and tracking orders for timely delivery. · Providing shipment quotes and setting up shipments and documentation as needed. · Handling high volumes of inbound and outbound calls ...
Kolkata3 days ago
-
Handle Customer Queries over phone calls and chats · Provide appropriate solutions to customers · Rotational Night shifts · Required Candidate profile · Excellent Communication Skills · Undergraduate /Graduate both can apply · Fresher/Experienced both can apply · Immediate joiner ...
Howrah6 days ago
-
Handle inbound customer calls in line with approved SOPs and call flows Communicate clearly and professionally in Hindi and English based on customer preference Understand customer queries and provide accurate information or first-level resolution Maintain professionalism consist ...
Kolkata3 weeks ago