Soumya Ranjan Behera
Technology / Internet
Services offered
With 13+ years of experience delivering complex SaaS implementations, enterprise software rollouts, and strategic projects across APAC & MENA, I thrive at the intersection of operational excellence, stakeholder alignment, and customer success.
I specialize in building scalable implementation frameworks, leading cross-functional teams, and transforming business requirements into clear, actionable project plans that deliver measurable ROI.
Key strengths include:
-Driving end-to-end client onboarding & enterprise rollouts
-Reducing go-live timelines and optimizing delivery workflows
-Aligning product capabilities with business objectives
-Building and mentoring high-performance implementation and support teams
-Managing multiple projects with tight deadlines, budgets, and diverse stakeholders
-Ensuring exceptional customer satisfaction (98%+ CSAT)
I bring a consultative, solutions-focused approach to every project — blending hands-on technical knowledge with strategic thinking to turn complex challenges into smooth, repeatable processes.
👉 Actively seeking new opportunities as an Implementation Manager or Project Manager in growth-focused, innovative organizations where I can continue to solve problems, streamline delivery, and lead teams to success.
Let’s connect if you’re looking for a proven leader who can bridge strategy and execution!
Experience
I have over 13 years of experience leading project delivery, SaaS implementations, and customer success initiatives across diverse industries and geographies, including APAC and MENA. I’ve successfully managed enterprise software rollouts, built and led high-performing cross-functional teams, and delivered measurable improvements in onboarding efficiency, process optimization, and customer satisfaction. With a strong foundation in technical solution delivery, stakeholder alignment, and identity management systems, I bring a blend of strategic vision and hands-on execution to every project I lead.
Education
I hold a Bachelor’s degree in Information Technology from Biju Pattnaik University of Science and Technology (2011), which provided a strong foundation in software systems, networking, and data structures, skills that have been instrumental throughout my career in implementation, project delivery, and technical solution management.
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