Sree Kanth

With over 13 years of extensive experience in Merchandising management, retail, and merchandising Onboard, I have consistently delivered results by driving revenue growth, developing strategic initiatives, and building high performing teams. My expertise spans diverse industries, including fintech, automotive, payment solutions, and merchandising, showcasing my ability to adapt to various markets and challenges while exceeding expectations. Currently, as a Senior Business Manager at CapitalNow.in, a fintech leader in digital lending solutions and SaaS platforms for SMEs, I drive 15% annual revenue growth through strategic customer acquisition, key account management, and cross-functional collaboration. My efforts have also resulted in a 30% increase in customer retention, solidifying the company’s reputation and expanding its market share. I oversee a team of 58 executives and 8 team leaders, fostering accountability and empowering them to achieve their goals through clear direction, mentorship, and ongoing performance reviews. Previously, as an Area Merchandising Manager, I successfully managed dealer onboarding across South India, ensuring seamless integration and long-term partnerships. I designed and implemented impactful merchandising strategies that enhanced brand visibility, improved customer engagement, and drove higher sales. At CarDekho, I served as a Retail Branch Manager, where I led store operations, vehicle procurement, and sales, achieving a 20% year-over-year increase in revenue. I also managed a team of 25 employees, providing coaching and leadership to enhance their performance and align their efforts with organizational goals. As an Area Merchandising Manager at Amazon Pay, I led a team of 50 associates, implementing process improvements to enhance efficiency and ensure exceptional customer satisfaction. By developing innovative sales strategies, I consistently exceeded sales goals and optimized team productivity. In earlier roles as Assistant Manager at CarTrade.com and CarWale.com, I played a pivotal role in business development, lead generation, and customer relationship management. I contributed to consistent sales growth by leveraging market insights and tailoring solutions to meet customer needs. Core Competencies Strategic Sales Leadership: Proven ability to design and execute sales strategies that deliver measurable revenue and market growth. Merchandising and Dealer Onboarding: Expertise in onboarding dealers, building loyalty, and creating impactful merchandising strategies. Team Leadership and Development: Successfully managed and mentored large teams, driving collaboration, accountability, and high performance. This resume is made with Jobseeker.com. Customer Retention and Relationship Management: Strong focus on understanding client needs and providing tailored solutions to foster long-term partnerships. Market Analysis and Business Development: Skilled in identifying new market opportunities and aligning offerings with customer demands

Mar 2022 - Present Senior Business Manager CapitalNow.in, Hyderabad, Telangana, India Key Achievements and Initiatives Revenue Growth Achieved 15% annual revenue growth through strategic leadership and effective management of a high-performing sales team across major cities, including Hyderabad, Mumbai, Pune, Chennai, and Bangalore. Implemented performance metrics that enhanced productivity, ensuring consistent attainment of sales targets. Strategic Sales Initiatives Developed and executed a comprehensive sales strategy that resulted in a 20% increase in the customer base. Conducted market research to identify opportunities in underserved segments, allowing the company to expand its offerings and solidify its competitive advantage. Team Leadership Successfully managed a team of 58 executives and 8 team leaders across key locations in South India. Established clear performance goals and provided ongoing mentoring to ensure alignment with organizational objectives. This resume is made with Jobseeker.com. Fostered a collaborative and high-performing team culture, resulting in consistent achievement of targets and enhanced employee satisfaction. Merchandising and Dealers Onboarding Spearheaded dealer onboarding initiatives across South India, ensuring seamless integration into the company's sales network. Established robust onboarding protocols that improved dealer engagement and loyalty. Designed and implemented effective merchandising strategies to enhance brand visibility and optimize in-store experiences, leading to increased product uptake and dealer satisfaction. 15-Day Business Reviews Instituted a rigorous 15-day business review process with the sales team to assess performance, address challenges, and strategize for upcoming opportunities. These reviews fostered accountability and facilitated quick adaptations to market changes. Talent Acquisition and Development Led recruitment efforts to build a skilled sales team in all key cities. Established clear performance objectives and provided ongoing coaching, resulting in improved team performance and reduced turnover. Client-Centric Solutions Built strong relationships with clients by understanding their unique challenges and needs. Developed tailored fintech solutions that addressed these requirements while promoting customer loyalty and long-term partnerships. Insightful Reporting Delivered detailed sales, revenue, and expense reports to the executive management team, ensuring transparency and informed decision-making. Utilized data analytics to track sales trends and forecast future performance, allowing for proactive strategy adjustments. Market Analysis and Adaptation Continuously monitored emerging market trends and shifts in the competitive landscape, adapting sales strategies accordingly. Identified new product opportunities and collaborated with product development teams to align offerings with market demand. Cross-Functional Collaboration Worked closely with marketing, product development, and customer support teams to create cohesive go-to-market strategies. Participated in product launches and promotional campaigns, ensuring alignment between sales efforts and overall business objectives. Training and Development Programs Developed and implemented training programs for new and existing sales staff, focusing on product knowledge, sales techniques, and customer engagement strategies. This initiative led to improved sales effectiveness and enhanced customer interactions. Client Retention Initiatives Launched client retention programs that included regular follow-ups, satisfaction surveys, and feedback mechanisms. These initiatives resulted in a 30% increase in customer retention rates, solidifying the company's reputation in the fintech industry. Networking and Relationship Building Actively participated in industry conferences and networking events across key cities to promote the company's brand and foster relationships with potential clients and partners. Leveraged these connections to generate new leads and business opportunities. Apr 2021 - Dec 2021 Retail Branch Manager CarDekho, Karimnagar & Hyderabad , Telangana, India This resume is made with Jobseeker.com. Sales Performance: Achieved significant revenue growth by implementing targeted sales strategies and enhancing customer engagement, leading to a 20% increase in year-over-year sales. Team Leadership: Managed a team of 38 members, including sales associates and field inspection staff. Provided comprehensive training and mentorship to improve product knowledge, customer service skills, and overall team performance. Vehicle Valuation and Procurement: Oversaw the vehicle valuation and procurement process, collaborating closely with the field inspection team to assess and determine the market value of used cars. Ensured accurate pricing and quality control to maximize profitability. Field Inspections: Led the field inspection team in conducting thorough assessments of vehicles, evaluating mechanical condition, aesthetic quality, and overall market demand. Developed standardized inspection protocols to ensure consistency and reliability in vehicle evaluations. Handover to Sales Team: Established a streamlined process for transferring inspected vehicles to the sales team, ensuring all relevant documentation—including valuation reports and inspection details—was readily available. This facilitated timely and informed sales interactions. Customer Experience: Enhanced the customer journey by fostering a welcoming showroom environment and implementing personalized sales approaches. This focus on customer service resulted in a 25% increase in customer satisfaction ratings. Operational Efficiency: Streamlined daily operations, including staff scheduling, inventory management, and financial reporting. Implemented best practices that improved overall efficiency and reduced operational costs. Collaboration with E-Commerce Team: Worked closely with the e-commerce division to align online and offline sales strategies, ensuring a seamless customer experience across all platforms and driving higher conversion rates. Market Analysis: Conducted regular market research to stay updated on industry trends and competitor activities, allowing for proactive adjustments to pricing strategies and inventory offerings. Customer Relationship Management: Fostered long-term relationships with customers through effective follow-up communications, loyalty programs, and feedback mechanisms, significantly driving repeat business and referrals. Jul 2019 - Mar 2021 Area Merchandising Manager Amazon Payment Services ( Amazon Pay), Karimnagar, Telangana, India Leading and developing a team of 30-50 associates; responsible for the overall performance management, coordination and evaluation of the team. Actively participate in and drive the continuous improvement culture through 'kaizen' and lean projects. Identifying and eliminating barriers to accuracy, productivity, and quality. Carrying out supervisory responsibilities in accordance with Amazon's policies and procedures; additional responsibilities include interviewing??? Training and motivating employees; planning and assigning work; rewarding and reviewing Employee performance; and effective conflict resolution Mentoring and act as a resource to new managers and expedite their learning curve also devise action plan to develop and groom associates into This resume is made with Jobseeker.com. future CS Managers. Communicating policies to associates and become the primary information source for staff; following up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Analyze consumer behavior and adjust product positioning Lead Generation Activities. Demonstrated ability to build, develop and handle a group of people, Generated monthly and annual sales reports. Streamlined hiring processes, including identifying and staffing top talent, training new team members on best practices and protocol and managing employees to maintain optimal productivity. Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends. Mentored and trained staff to meet productivity goals and field sales objectives Planned and executed promotional in store events to increase business and sales revenues. Identified and solved complex strategy problems to impact sales management and business direction. Maintained excellent brand image through monitoring team behaviors and ensuring exceptional uniform standards. Monitored team performance by setting and reviewing regular objectives, maximizing team productivity Apr 2013 - Jun 2019 Assistant Manager CarTrade.com & Carwale.com, Hyderabad, Telangana, India Organizing sales visits. Demonstrating/presenting products. Establishing new business. Maintaining accurate records. Reviewing sales performance. Track the progress of weekly, monthly, quarterly and annual objective Identify key prospects in the assigned area. Supervise and motivate staff to perform their best Analyze consumer behavior and adjust product positioning Lead Generation Activities. Handling the Purchase Order and procuring the inventory. Coordinating with Dispatching of products in time Create an engaging environment, coordinate with department staff to arrange work place. Clarify your expectations up front, in writing Conduct regular "one-on-one" meetings Feb 2011 - Mar 2013 Sales Consultant Mithra Agencies - India, Hyderabad, Telangana, India Planned, organised and managed crews and subcontractors through expert communication handling of all work orders and purchase orders. Retained clients and obtained referrals by promptly resolving customer complaints, providing value and ensuring quality. Put together and finalised sales contracts to close deals. Managed relationships with customers through Consultative sales This resume is made with Jobseeker.com. techniques to attain individual Sales goals. Responded to emergency calls to assess damage or handle sensitive client needs. Streamlined operational efficiencies, tracking weekly sales to develop senior leadership reports for corrective action planning

Jul 2007 - Jun 2009 Master of Business Administration - MBA, Marketing/Marketing Management, General Mahatma Gandhi University, Nalgonda 
Jun 2004 - Jun 2006 Bachelor of Science - Computers, Computer Science Vinayaka Missions University