I have around 5 years of IT experience and 3+ years of Salesforce Admin Experience. To pursue a challenging career within I will be able to learn continuously and grow consistently and add value to the organization through my capabilities and learning.
Salesforce Certified Administrator. Certificate#: 2195056
Have expertise in SFDC Configuration, Validation Rules, Workflow Rules, Approval Processes, Sharing Rules, Custom Settings, Custom components. Proficiency in SFDC Administrative tasks providing security controllers to users by using Profiles, Roles, Permission Set, Sharing settings and Organization wide default Settings.
Experience working with Data Management tools like Data Loader, Data Import Wizard, Workbench.
Experience in creating reports, report types, public groups for schedule report and scheduling the reports to users based on the business requirements.
Experience in providing support to end users to resolve any salesforce related issues.
Experience in working in functional testing, Unit testing, Regression Testing.
Experience in configuring the requirements to integrate DocuSign with Salesforce.
Experience in writing test cases and defining the test scenarios and preparing the test case documents
Experience in preparing the Solution documents whenever a new enhancement or functionality is added to the Org.
Experience in working with Ticketing tools JIRA Confluence, Service Now.
Experience in deployment process through Change sets.
Experience in SOQL to retrieve the data from various salesforce objects.
Experience in providing the detailed estimates and work breakdown structure for assigned tasks.
Preparing Daily status reports and sharing with the Business leaders and attending daily status calls.
Experience in Creating Process builders, Email alerts and Email templates as per the business requirements.
Experience in providing the Demo to business leaders about the enhancements and configurations done as per the requirements and interacting with Account management team about the modifications to improve the performance of the functionality.
Completed M. Tech from KL University in 2013.
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