Srikumar Talapala

I am a skilled professional with 10+ years of experience in Market Research, Audit, Compliance, Revenue Generation, Data Reporting and Global Business Services.

Oracle Financial Services Software Limited
MIS Executive
Bengaluru, India
3rd Jul 2015 – 18th Sep 2018
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Preparing daily/weekly/monthly reports by extracting data from Tableau, power BI and performing advanced excel for MIS preparation.
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Supporting business by providing real-time MIS for improved decision making and overall financial analysis to drive revenue core growth, Margin analysis, Cost control, budget & validation.
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Develop and maintain daily, weekly and monthly operational analysis as it relates to volume,
efficiencies, cycle time, quality, and service.
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Report on operational metrics, conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format.
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Analyze business information to identify process improvements for increasing business efficiency and effectiveness.
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Participate in cross-functional meetings to resolve recurring customer issues.
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Streamlined business process by saving revenue of 24%.

Novartis Healthcare Private Limited
Zonal Coordinator – Professional Practice Policies, P3
Hyderabad, India
24th September 2018 – 1st October 2019
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Understanding of compliance requirements and educating sales team to adhere to the regulations of the company.
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Rolling out the document checklist for Expense Claim to ensure that the Sales Representative is aware of all the documents required at the time of submission of expenses.
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To verify and check all the expense claims, promotional and sponsorship events request
forms for any discrepancies, legitimacy, non-repetition and to ensure supporting documents such as sponsorship request forms, honorarium request forms and vendor invoices are attached.
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Highlighting higher discrepancies to compliance team.
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Uploading event expense data, vendor invoices and HCP/HCO agreements in P3 tool.
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Submission of proper event documentation to Accounts Payable (AP) as per the checklist.
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Understanding of Payment terms, follow up with AP team and ensuring payment disbursement on time to Healthcare Professionals.

Amazon Development Centre India Private Limited
Sr. MIS Executive
Hyderabad, India
3rd Oct 2019 – 28th Jul 2020
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Same Experience as Oracle one.
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Streamlined business process by saving revenue of 16%.
Baldor Technologies Private Limited (IDfy)
Client Delivery Manager Mumbai, India
30th July 2020 – 26th August 2021
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Served as a single point of contact for all the internal and external stakeholders.
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Monitoring the raised tickets by the client, interacting with L1/L2/L3 support and closing the tickets according to agreed TAT.
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Performing end-to-end daily health checks, i.e. doing video KYC journeys to ensure nothing is broken in the video KYC packages of the client.
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Performing end-to-end health check with QA team after every deployment in product.
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Internally Liaison with teams to prioritize and close client requests within TAT with Quality.
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Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

Novartis Healthcare Private Limited
Specialist – Global Business Solutions (Legal and Compliance)
Hyderabad, India
13th December 2021 – Till date
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Understanding the requirements of Global and Country stakeholders for HCP Engagement program and managing the deliverables as assigned.
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Developing the HCP Engagement Management Tool knowledge by leading Support Release, Hot Fix, conduct of testing cases in UAM, producing expected results and ensuring the release Go live in Production in a consistent manner.
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Providing resolutions to any blockage within the HCP Engagement Management tool as an SME.
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Provided expertise in Bulk Data load to prevent manual effort and saved plenty of hours.
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Leading P1 Incidents and ensuring the resolution is provided with the TAT.
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Understanding of Payment Cycle globally, Responsible for Payments monitoring, Preventing Duplicate Payments, cleared 600+ IDOC failures, follow up with Accounts Payable team and ensure timely payments to Healthcare Professionals.
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Providing reporting deliverables to various stakeholders in a consistent manner at high quality and being SPOC to answer any question.
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Understanding data requirements from the clients, enhancing the Qlik Sense dashboard for HCP Engagement Management tool by working closely with the developer.

I am an Engineer graduated from Pondicherry Engineering College.