About Srinivas Gootla:
Dear Sir/Madam,
This is Srinivas Gootla. Presently I am working at Swami Vivekanand Netra Mandir (Eye Super Speciality Hospital) as a Chief Operations Officer. I am looking for a good opportunity in the Hospital/Healthcare sector.
Thanks & Regards
Srinivas Gootla
Experience
Organization : Swami Vivekanand Netra Mandir (Eye Super Specialty Hospital)
Designation : Chief Operations Officer (C.O.O)
Duration : November-2021 to Present
Role:
Key roll accountable Managerialsystem Management.
HR Optimization.
Payroll Management.
Budget Mapping and Financial Management.
Marketing strategiesimplementation.
Responsibilities:
Optimized resource utilization and streamlined processes toenhance operational efficiency and departmental profitability.
Define or implement strategies for retaining or enhancing market share in the target market segment.
Prepare the organizational budgets, implement various cost control measures for enhancing profitability.
Interact with key decision makers across existing clients for identifying and developing new business opportunities.
Coordinated practice acquisitionsto attract more patientsto the setup and enroll with pediatric /NICU care centersfor ROP.
Collaborate with finance teamin effectively optimizing HR costs.
Performing On-boarding activitiesincluding Induction& Orientation.
Enhanced patientsatisfaction by effectively addressing and resolving issues.
Organization : Mamta Children Hospital
(Multi Super Specialty Hospital-Ankleswar)
Designation : Operations Head
Duration : March-2021 to October-2021
Role:
Branch Administration and Operations Management.
Prepare organizational budgets, implement various cost control measuresfor enhancing profitability.
Responsibilities:
Supervise the day to day operations and make sure the quality ofservice needsimprovement.
Grievance and hospitality management.
Optimize resource management and manage budget in order to ensure maximum profitability.
Supervise and manage administrative operations of a department Identifying opportunitiestoimprove a business policies or
Objectives.
Coordinated practice acquisitionsto attract more patientsto the setup and enroll with superspecialty care centers.
Interact with key decision makers across existing clientsfor identifying &developing new business opportunities.
Organization : Eye Q Vision Super Specialty Hospitals Pvt. Ltd
Designation : Operations Manager
Duration : January-2019 to March-2021
Role:
Branch Administration and Operations Management
Hospital OPD,IPD, clinical procedures, housekeeping and floor management.
Prepare organizational budgets, implement various cost control measuresfor enhancing profitability.
Mediclaim policy, (TPA) Third party administration backend processing cashless deportment.
Responsibilities:
Effectively time management contributes with hospital staff.
Supervising day-to-day operations of OPD&IPD staff, commercial, optical shop and pharmacy teamto set budgets needed area
monitoring, and other expenses.
Supervise and manage administrative operations of a department Identifying opportunitiesto improve a business policies or
objectives.
Grievance and hospitality management.
Every dayHospital general and routine work segregation and execution.
Serve as variouslevelsto ensure business decisionstake into account the clients(patients) implications
Coordinate with the commercial and finance team.
Monthly wise audit and cross check with related departmentslike utilized clinical consumables, Optical, Pharmacy products.
Weekly or monthly audit of individual department’s products availability and make the productivity wise indent.
Weekly wise summary meetingsset with Doctors and staff.
Every day wise reports are made and sent to the Regional operations head.
Make the MIS reports Weekly, Monthly wise and common agendameetings with Doctors, AVP and regional head Doctors.
External and mandatory of hospital needs:
Hospital Bio-Medical and clinical equipment’s proper examinationwith biomedical engineers.
Regularly electricity functions, generator setup Hospital building maintenance facility management.
Vendors and AMC arrangements.
Regularly communicate with Vendors and AMC.
Registrations and licenses of Hospital related do through related departments.
Bio-Medical machineries and Computers related regularly communicate and coordinate with IT team
Organization : Dr.Batra's Positive Health clinics Pvt. Ltd.
Designation : Branch Operations Manager
Duration : September-2017 – January-2019
Role:
Branch Administration and Operations Management.
Patient or Client care management.
Responsibilities:
Supervising day-to-day operations of Doctors schedule, pharmacy, PRE team, Aesthetic therapists.
Set the budgets, monitorspending, and other expenses.
Equipment and supplies as needed Provide assistance in filtering and forwarding communicationsto proper individuals and
departments
Develop Strategies in administrative functions to effectively run for an organization.
Serve at variouslevelsto ensure business decisionstake into account the clientsimplications.
Work effectively with the branch team regarding manpower handling, performance management.
Group targetsegregation and support.
Client or patientsupport through PR team
Council to the patients bonding for new registration.
Schedule the everyday Aesthetic therapies and regular patient’sfollow-up timing.
Manage cash flow the requirements at clinical needs, Inventory, consumables and pharmacy for local purchases
Data reconciliation on monthly basis
Publishing MIS and dashboards(CMS)
BranchRevenue, PDC, cash and petty cash management
Make the received product wise GRN.
Track the logistics and purchase orders.
Monthly audit of individual department’s products availability andmake the productivity wise indent.
Monthly wise production arrangements and production management
AMC ,vendor and housekeeping management
Pro and healthy communication with Clients(Patients)
Organization : Nizath Management Pvt.Ltd
Designation : Branch HR-Administration & Operations Executive
Duration : June 2016 – August 2017
Role:
Geography covered Surat city two branches administration and operations management.
Attendance and Payroll Management.
Responsibilities:
Identify new work areas, clients and further development for new work, in coordination with the Marketing and Business
development department.
Serve as business partner at variouslevels to ensure business decisions take into accountthe clientsimplications and minimize risk
Provide the individual service forstock (sales) base converted client’s commercial benefits wise online and offline.
Utilize resources available within the organization post purchase. Support sales team for procurement and negotiation. Maintain all
customer related documentsforfuture references.
Performing On-boarding activitiesincluding Induction &Orientation
Branch Administration and Back office operations
Leave and Attendance Management
Employee Engagement and Grievance Handling
Employee Performance Management
Weekly wise salesteam performance listing
Coordination for promotion process and publishing the promotiondata
Publishing MIS and dash board including Attrition Analysis
AMC ,vendor and housekeeping management
Organization : Housejoy (Sarvaloka Services-On-Calls Pvt.Ltd)
Designation : Technical support Operations Executive
Duration : June 2015 – June 2016 (contract base)
Role:
Customer relationship management
Customer Service provide
Responsibilities:
Provide the service for clientsfortheir IT base technical needs.
Track the clientslead area wise separation.
Day to day Operations Management.
Lead provide to the technical teamday to day.
Make the end to end reports on CRM software.
Pro and healthy service provide to clients and end to end cross checking the service collaboration
Organization : Next Education India Pvt.Ltd
Designation : Technical SupportOperations Executive
Duration
Role:
: October 2013 – May 2015
Team Management and coordinate.
Work segregation of IT team.
Technical support and provided location operations management
Staffsegregation& Service distribution.
Vendor Management.
Responsibilities:
Provide the service forschoolsfortheirIT base technical needs.
Digital Classessoftware content related issuestroubleshooting at company registered schools
Track the clientslead wise area separation for services
Pro and healthy service provide to clients and end to end cross checking end of the day service collaboration
Production management and logisticstransportation
Education
Education& Recognitions
MBA (Healthcare/Hospital Administration and Management) William Carey University from Meghalaya.
B.A(Business Administration and Economics) completed fromKakatiya University from Andhra Pradesh. (2014)
IT Hardware &Networking Diploma Course from Jetking Infotrain Institute fromSurat,Gujarat (2014)
Intermediate (C.E.C) Vagdevi Junior college affiliated with Andhra Pradesh Intermediate Board (2011)
Fine Arts(Vocational Music Certification) Sri Potti Sriramulu Telugu University,Hyderabad (2010)
S.S.C, Swami Vivekananda High School affiliated with Andhra Pradesh Secondary Board (2009)
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