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Srinivas Gootla

Srinivas Gootla

Hospital Administration / Operations Manager
Sūrat, Surat

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About Srinivas Gootla:

Dear Sir/Madam,
                               This is Srinivas Gootla. Presently I am working at Swami Vivekanand Netra Mandir (Eye Super Speciality Hospital) as a Chief Operations Officer. I am looking for a good opportunity in the Hospital/Healthcare sector.


Thanks & Regards

Srinivas Gootla 

Experience

Organization : Swami Vivekanand Netra Mandir (Eye Super Specialty Hospital)
Designation : Chief Operations Officer (C.O.O)
Duration : November-2021 to Present
Role:
 Key roll accountable Managerialsystem Management.
 HR Optimization.
 Payroll Management.
 Budget Mapping and Financial Management.
 Marketing strategiesimplementation.
Responsibilities:
 Optimized resource utilization and streamlined processes toenhance operational efficiency and departmental profitability.
 Define or implement strategies for retaining or enhancing market share in the target market segment.
 Prepare the organizational budgets, implement various cost control measures for enhancing profitability.
 Interact with key decision makers across existing clients for identifying and developing new business opportunities.
 Coordinated practice acquisitionsto attract more patientsto the setup and enroll with pediatric /NICU care centersfor ROP.
 Collaborate with finance teamin effectively optimizing HR costs.
 Performing On-boarding activitiesincluding Induction& Orientation.
 Enhanced patientsatisfaction by effectively addressing and resolving issues.
Organization : Mamta Children Hospital 
(Multi Super Specialty Hospital-Ankleswar)
Designation : Operations Head
Duration : March-2021 to October-2021
Role:
 Branch Administration and Operations Management.
 Prepare organizational budgets, implement various cost control measuresfor enhancing profitability.
Responsibilities:
 Supervise the day to day operations and make sure the quality ofservice needsimprovement.
 Grievance and hospitality management.
 Optimize resource management and manage budget in order to ensure maximum profitability.
 Supervise and manage administrative operations of a department Identifying opportunitiestoimprove a business policies or
Objectives.
 Coordinated practice acquisitionsto attract more patientsto the setup and enroll with superspecialty care centers.
 Interact with key decision makers across existing clientsfor identifying &developing new business opportunities.
Organization : Eye Q Vision Super Specialty Hospitals Pvt. Ltd 
Designation : Operations Manager
Duration : January-2019 to March-2021
Role:
 Branch Administration and Operations Management
 Hospital OPD,IPD, clinical procedures, housekeeping and floor management.
 Prepare organizational budgets, implement various cost control measuresfor enhancing profitability.
 Mediclaim policy, (TPA) Third party administration backend processing cashless deportment.
Responsibilities:
 Effectively time management contributes with hospital staff.
 Supervising day-to-day operations of OPD&IPD staff, commercial, optical shop and pharmacy teamto set budgets needed area
monitoring, and other expenses.
 Supervise and manage administrative operations of a department Identifying opportunitiesto improve a business policies or
objectives.
 Grievance and hospitality management.
 Every dayHospital general and routine work segregation and execution.
 Serve as variouslevelsto ensure business decisionstake into account the clients(patients) implications
 Coordinate with the commercial and finance team.

 Monthly wise audit and cross check with related departmentslike utilized clinical consumables, Optical, Pharmacy products.
 Weekly or monthly audit of individual department’s products availability and make the productivity wise indent.
 Weekly wise summary meetingsset with Doctors and staff.
 Every day wise reports are made and sent to the Regional operations head.
 Make the MIS reports Weekly, Monthly wise and common agendameetings with Doctors, AVP and regional head Doctors.
External and mandatory of hospital needs:
 Hospital Bio-Medical and clinical equipment’s proper examinationwith biomedical engineers.
 Regularly electricity functions, generator setup Hospital building maintenance facility management.
 Vendors and AMC arrangements.
 Regularly communicate with Vendors and AMC.
 Registrations and licenses of Hospital related do through related departments.
 Bio-Medical machineries and Computers related regularly communicate and coordinate with IT team
Organization : Dr.Batra's Positive Health clinics Pvt. Ltd.
Designation : Branch Operations Manager
Duration : September-2017 – January-2019
Role:
 Branch Administration and Operations Management.
 Patient or Client care management.
Responsibilities:
 Supervising day-to-day operations of Doctors schedule, pharmacy, PRE team, Aesthetic therapists.
 Set the budgets, monitorspending, and other expenses.
 Equipment and supplies as needed Provide assistance in filtering and forwarding communicationsto proper individuals and
departments
 Develop Strategies in administrative functions to effectively run for an organization.
 Serve at variouslevelsto ensure business decisionstake into account the clientsimplications.
 Work effectively with the branch team regarding manpower handling, performance management.
 Group targetsegregation and support.
 Client or patientsupport through PR team
 Council to the patients bonding for new registration.
 Schedule the everyday Aesthetic therapies and regular patient’sfollow-up timing.
 Manage cash flow the requirements at clinical needs, Inventory, consumables and pharmacy for local purchases
 Data reconciliation on monthly basis
 Publishing MIS and dashboards(CMS)
 BranchRevenue, PDC, cash and petty cash management
 Make the received product wise GRN.
 Track the logistics and purchase orders.
 Monthly audit of individual department’s products availability andmake the productivity wise indent.
 Monthly wise production arrangements and production management
 AMC ,vendor and housekeeping management
 Pro and healthy communication with Clients(Patients)
Organization : Nizath Management Pvt.Ltd
Designation : Branch HR-Administration & Operations Executive
Duration : June 2016 – August 2017
Role:
 Geography covered Surat city two branches administration and operations management.
 Attendance and Payroll Management.

Responsibilities:
 Identify new work areas, clients and further development for new work, in coordination with the Marketing and Business
development department.
 Serve as business partner at variouslevels to ensure business decisions take into accountthe clientsimplications and minimize risk
 Provide the individual service forstock (sales) base converted client’s commercial benefits wise online and offline.
 Utilize resources available within the organization post purchase. Support sales team for procurement and negotiation. Maintain all
customer related documentsforfuture references.
 Performing On-boarding activitiesincluding Induction &Orientation
 Branch Administration and Back office operations
 Leave and Attendance Management
 Employee Engagement and Grievance Handling
 Employee Performance Management
 Weekly wise salesteam performance listing
 Coordination for promotion process and publishing the promotiondata
 Publishing MIS and dash board including Attrition Analysis
 AMC ,vendor and housekeeping management
Organization : Housejoy (Sarvaloka Services-On-Calls Pvt.Ltd)
Designation : Technical support Operations Executive
Duration : June 2015 – June 2016 (contract base)
Role:
 Customer relationship management
 Customer Service provide
Responsibilities:
 Provide the service for clientsfortheir IT base technical needs.
 Track the clientslead area wise separation.
 Day to day Operations Management.
 Lead provide to the technical teamday to day.
 Make the end to end reports on CRM software.
 Pro and healthy service provide to clients and end to end cross checking the service collaboration
Organization : Next Education India Pvt.Ltd
Designation : Technical SupportOperations Executive
Duration
Role:
: October 2013 – May 2015
 Team Management and coordinate.
 Work segregation of IT team.
 Technical support and provided location operations management
 Staffsegregation& Service distribution.
 Vendor Management.
Responsibilities:
 Provide the service forschoolsfortheirIT base technical needs.
 Digital Classessoftware content related issuestroubleshooting at company registered schools
 Track the clientslead wise area separation for services
 Pro and healthy service provide to clients and end to end cross checking end of the day service collaboration
 Production management and logisticstransportation

Education

Education& Recognitions
 MBA (Healthcare/Hospital Administration and Management) William Carey University from Meghalaya.
 B.A(Business Administration and Economics) completed fromKakatiya University from Andhra Pradesh. (2014)
 IT Hardware &Networking Diploma Course from Jetking Infotrain Institute fromSurat,Gujarat (2014)
 Intermediate (C.E.C) Vagdevi Junior college affiliated with Andhra Pradesh Intermediate Board (2011)
 Fine Arts(Vocational Music Certification) Sri Potti Sriramulu Telugu University,Hyderabad (2010)
 S.S.C, Swami Vivekananda High School affiliated with Andhra Pradesh Secondary Board (2009)

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