Srirangan Bhagavanprasad

Finance Operations Specialist with 9+ years of experience in Accounts Payable/Receivable, dispute resolution, and SaaS billing across global markets. Proven track record in leading cross-functional initiatives, developing SOPs, and training teams. Skilled in ERP systems (Oracle Fusion, PeopleSoft, Bullhorn) and advanced Excel reporting. Recognized for driving process improvements and managing high-impact billing projects with measurable outcomes.

Arctern Consulting (Subsidiary of Innova Solutions), Bengaluru

Senior Associate | Jan 2019 – Present

- Led resolution of complex billing disputes across US, Canada, and global accounts, improving dispute closure rate.
- Developed and implemented SOPs for dispute handling, reducing process errors.
- Trained and mentored new team members, contributing to faster onboarding and improved team performance.
- Collaborated with payroll and cash application teams to streamline intercompany billing and rebill operations.
- Generated KPI-based reports (dispute aging, bonus adjustments) to support audit and compliance.
- Participated in ERP testing and process automation initiatives to enhance billing accuracy and efficiency.

EXL Services, Bengaluru

Senior Process Executive | Feb 2017 – Nov 2017

- Created invoices, credit memos, and rebills for US and global accounts.
- Prepared dispute packets and generated AP/AR Netting, Customer Setup, and Transaction Reports.

Oracle India Pvt. Ltd, Bengaluru

Account Receivable Analyst | Dec 2015 – Feb 2017

- Managed invoicing and compliance using Oracle tools.
- Generated operational reports and configured Sales Representative setups.

Infosys BPM, Bengaluru

Process Associate (Accounts Payable) | Jan 2015 – Dec 2015

- Maintained vendor records and resolved invoice discrepancies.
- Achieved TAT goals through efficient batch invoice indexing.

Bachelor of Commerce (B.Com) in Accounting and Finance | University of Mysuru | Jun 2011 – Jun 2014