Srishti Sharma

We are a leading travel company specializing in international travel arrangements, particularly flights between Canada and India. We pride ourselves on exceptional customer service and efficient travel solutions for our diverse clientele.

Position: Travel Consultant & Sales

Location: On-Site, Mohali, Punjab

Shift: Night/Early Morning

Employment Type: Full-Time

Key Responsibilities

• Client Support: Answer inbound calls, understand and address travel queries, and assist customers in booking flight tickets—primarily for Canada–India routes.
• Flight Reservations: Use GDS software (Galileo/Amadeus) to search for and secure the best flight options, applying knowledge of airline code shares and optimal routes.
• After-Sales Service: Handle post-booking customer requests, amendments, and queries to ensure a smooth travel experience.
• Team Collaboration: Work closely with the team to maintain high standards of customer satisfaction through prompt and effective responses.

Requirements

• Education: Bachelor’s degree in Travel, Hospitality, or a related field preferred (not mandatory).
• Experience: Freshers welcome! Prior experience in the travel industry, travel management, reservations, or customer service is advantageous.
• Technical Skills: Hands-on experience with GDS software (Galileo/Amadeus) is a plus.
• Languages: Proficiency in English and Punjabi (mandatory).
• Other Skills:
• Strong communication and problem-solving skills.
• Ability to work night/early morning shifts.
• Genuine interest in travel and customer service.

Additional Information

• Training: Comprehensive training provided for all new hires.
• Work Structure: On-site role; remote work not available.
• Inclusive Hiring: Open to recent graduates and career switchers—join us if you are eager to learn and excel in the travel industry.

5 years of experience in HR

Post Graduation in HR and Marketing