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Hydergūda
sruthi chowdary gorantla

sruthi chowdary gorantla

Senior associate

Customer Service / Support

Hydergūda, Hyderabad

Social

About sruthi chowdary gorantla:

Enthusiastic and reliable Senior Associate, dedicated to providing Managers and Representatives accurate on time
customer service with a smile. Organized, detail oriented, and experienced in properly handling customer inquiries and
transactions.
Achieved over 99.70% work flow efficiency . Several years of experience in SAP SD in order Management in Textile and
Manufacturing industry with a proven track record of job success. 

Experience

Frequent interaction with client through telephonic and email communication.
* Sound knowledge of Manufacturing Processes (Procurement, Logistics, SCM etc.)
* Support the Project coordinator for operational excellence and exceeding KPI targets.
* Responsible for developing Process Flow, SOPs and documentation.
* Sales Order, Purchase Order creation in SAP.
* Follow up with Vendors for timely delivery of material.
* Close co-ordination with logistics/Cross functional teams to resolve any issues.
* Correcting any errors which are received due to incorrect entry of orders by contacting Supplier/Customer and
ensuring they are in system for further processing.
* Email Management. Analytical and Problem-solving skills 

Education

B.tech in electronics and communication engineering 

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