beBee background
Professionals
>
Ahmedabad
Sudama Shrivastava

Sudama Shrivastava

Service Delivery

Insurance

Ahmedabad, Ahmadabad

Social


About Sudama Shrivastava:

10+ yrs Lead Operations and Service Delivery, Onshore & Offshore, Transition & Migration for BPO/KPO/RPO. BFSI (P&C, US Mortgage, Insurance Claims and Adjudication), Ecommerce, RPO (USA/CA/UK/AU/UAE) and RCM

Experience

Work Experience

Designation - Scheduling and Operations Manager for Signing Services – March 2021 – Till Date
Company: RON Global Services, Ahmedabad
Key Deliverables: 
1. Execution and order management by scheduling mobile notary or RON (Remote Online Notary) and Attorney for various mortgage and loan documents signing for USA based Mortgage/Escrow Signing Companies.
2. Process Transition, Migration and Training.
3. Working for 4 Mortgage/Escrow Signing Services, USA through Cloud Signing LLC

Team Manager – Service Delivery – Mar 2018 To December 2020
Lead End-To-End Delivery, Account & Client Management, Operations Management and Training
Projects – Ecommerce & RPO Processes - USA/CAN/UK/AUS/UAE
Remote Recruiter and Vendor Management
Clinical Excel Computech, Ahmedabad, Gujarat.

Previous Profiles

Operations Manager - USA Client

Progressive Corporate Services, Ahmedabad, Gujarat
Global TPA USA Healthcare Payer Claims Adjudication & Contract Configuration
Setup of Startup Vertical for Medical RCM
July 2014 – January 2017

Deputy Operations Manager – USA Client
Medusind Solution, Ahmedabad, Gujarat
Healthcare Revenue Cycle Management – Medical & Dental Billing
August 2010 to April 2014

Assistant Operations Manager – USA Client
WNS Global Services, Pune, Maharashtra
BFSI – Vertical, Property and Casualty Insurance
July 2007 – August 2010

Quality Assurance Leader – USA Client
WNS Global Services, Pune, Maharashtra
Airline Telecommunication and Network Order Management
April 2005 – July 2007

Customer Service Executive – USA Client
WNS Global Services, Pune, Maharashtra
Airline Telecommunication and Network Order Management
July 2002 – March 2005

Education

Qualification
Executive MBA in HRM from Indian School of Business Management & Administration, Mumbai 2017
Bachelor of Science in Chemistry from Modern College, Pune University, March 1995

Professionals in the same Insurance sector as Sudama Shrivastava

Professionals from different sectors near Ahmedabad, Ahmadabad

Jobs near Ahmedabad, Ahmadabad

  • Cleanlog Solutions Ahmedabad

    We are an accounting services firm serving US-based clients looking for an experienced Delivery Manager to oversee service delivery across multiple accounting teams and ensure timely accurate high-quality client deliverables. · We are seeking someone with experience working with ...

  • Delivery Boy

    1 week ago

    Blinkit Telephone Exchange (C. G. Road), Ahmedabad

    Work as a delivery boy for blinkit food and instamart. · ...

  • E2M Solutions Private Limited Ahmedabad, Gujarat

    We are looking for an experienced WordPress Project Delivery Manager to lead and oversee the successful execution of WordPress projects. · Oversee day-to-day delivery of WordPress projects · Serve as the main point of contact between clients and internal teams · ...