Sudarshan Thatypally

As a senior software engineer with over 10+ years of experience, I specialize in developing high-performance and scalable software solutions for a variety of industries. 

Senior Software Developer / Application Support Lead November 2024 – Present
Karma Management Global Consulting Solutions Private Limited Mumbai, India
- Provide enterprise-level application support for 500+ clients.
- Act as single point of contact for reported system issues and coordinate resolution within SLA.
- Perform troubleshooting across web applications, APIs, databases, and server environments.
- Conduct root cause analysis and implement preventive measures to avoid recurring incidents.
- Monitor system performance and proactively resolve issues before user impact.
- Prepare incident reports, documentation, and support logs.
- Collaborate with development and infrastructure teams for bug fixes and deployments.
- Support high-availability systems handling 10,000+ daily requests.

Senior Software Engineer October 2022 – July 2024
Neosoft Private Limited Mumbai, India
- Supported enterprise banking and performance management applications (10,000+ users).
- Handled production incidents, SQL troubleshooting, and data validation tasks.
- Investigated logs and performed database queries to identify and resolve issues.
- Ensured incident closure within SLA timelines.
- Coordinated with QA, infrastructure, and vendor teams for issue resolution.
- Provided post-deployment support and system stabilization.

Senior Software Engineer / Tech Lead / System Support Engineer August 2020 – September 2022
Wharfstreet Studios Private Limited Navi Mumbai, India
- Managed live production environments for international web platforms.
- Performed server troubleshooting and application debugging.
- Supported web services integrations and resolved API failures.
- Maintained 98%+ system uptime through proactive monitoring and issue handling.

Software Engineer August 2019 – February 2020
Learningmate Solutions Private Limited Mumbai, India
- Developed RESTful APIs using PHP (Laravel) for backend operations and third-party integration, processing 100,000+
daily API calls
- Delivered 25+ features over 6 months in Agile Scrum environment with 2-week sprints using version control systems
(Git)
- Optimized server-side performance by 25% through query optimization and caching, reducing server costs by
- $500/month
- Troubleshot 80+ production bugs, reducing customer-reported issues by 45% and improving application
stability

PHP Programmer April 2018 – August
2019 Webelement Solutions Private Limited Mumbai, India
- Led full-stack development of web applications (Housevisors USA, RJIA India) using PHP (CodeIgniter), serving
20,000+ users and generating 500+ automated reports monthly
- Integrated payment gateways (Stripe, PaySimple, CCAvenue) ensuring PCI-DSS compliance and handling $2M+
annual payment volume
- Optimized backend code and MVC architecture using version control systems, reducing query execution time by
30% (3s to 2.1s)
- Developed responsive front-end interfaces improving cross-browser compatibility to 98% and mobile UX scores by
40%

PHP Developer / Web Developer October 2015 – March 2018
Rudralife Mumbai, India
- Developed 15+ e-commerce web applications using PHP and MySQL over 2.5 years, handling 50,000+ monthly
transactions worth $300K+ in revenue
- Built promotional microsites and integrated payment gateways, increasing conversion rate by 22%
- Optimized server-side performance through caching and MVC architecture, reducing page load times by 35% (4.5s
to 2.9s)
- Utilized version control systems (Git, SVN) and troubleshot 300+ production issues, maintaining 99.5% uptime

Associate Software Engineer September 2014 – May 2015
Geecon Systems Private Limited Mumbai, India
- Maintained core software systems and database structures for business applications serving 1,000+ users
- Implemented front-end JavaScript validations, reducing form errors by 40% (500 to 300 monthly errors)
- Created optimized SQL scripts for ETL processes, automating workflows and saving 15+ hours weekly
- Troubleshot 50+ issues monthly using version control systems for code tracking and collaboration

Bachelor of Science in Information Technology April 2014
University of Mumbai Mumbai, India