Sultan Sabauddin

A dynamic & competent Hotel Management professional with more than10 years of experience; A self- motivated and achievement oriented professional with strong academic acumen and a proven record of project execution through planning and implementing precise strategies. Special skills lie in ability to think long term, solve problems, formulate organizational goals and policies, analyze trends and work on strategies for process improvement.
Key experience in Planning and Implementation, devising strategies, training & mentoring teams and client management. Learned to be “major in major things” and a firm believer in “change for good”.

“Al Emadi Enterprises/Hospitality”, Doha, Qatar Designation: Executive Housekeeper (Sep 2022- 14th Dec 2022)                             Job description:
Responsible for FIFA event (6500 rooms) site owned and managed by Al Emadi Enterprises.
Ordering for sites FF&E for Housekeeping
Interview, hiring Room Attendant, Hk Supervisor & trainings.
Taking handover from projects
Snagging & ensuring full & complete setup, staging & ensuring Cleanliness & readiness.
“Hotel Patliputra Continental”, Patna, India
Designation: Executive Housekeeper (June 2018 – March 2022) Job description:
Ensure that rooms are made as per company standard.
Preparing Annual Housekeeping Budget.
Maintaining par stock of guest supplies, cleaning supplies, linen and uniform.
Organising inventories of General Store for linen, uniform and fixed assets.
Pay particular attention while organizing pest eradication activities.
Plans “deep cleaning” activities and schedules for public and guestroom areas
Inspects the housekeeping staff periodically to checks the quantity and quality of their work
Assisting Purchase department in selecting suppliers for items related to Housekeeping.
Attending and resolving guest complaints.
“Concorde Bab Al Multazam”, Mecca, Kingdom of Saudi Arabia Designation: Executive Housekeeper (August 2017- February 2018) Job description:
 Daily inspecting of public areas, Floors & HK Store.
Daily briefing of Supervisors & Staff
Coordinating the preventive maintenance schedule of rooms and public area
Organize on-the job training and evaluate its effectiveness.                                             Approval of the Functional Manual of the department.
“Jehannuma Retreat” (Jehannuma Group), Bhopal, India Designation: Deputy Housekeeper (June 2016 – July 2017) Job description:
Maintaining clear & efficient communication & coordinating with the Front Office & other departments of the hotel.
Doing inventories of cleaning Supplies & linen Stock.
Investigating concerns regarding housekeeping service & equipment, & taking corrective action.
Preparing annual housekeeping budget.
Submitting requests for repair & periodic maintenance of cleaning equipment.
Coordinating with Front office & sending room discrepancy lists.
Controlling all expenditures relating to Housekeeping, including labor, Guest room supplies,& all cleaning supplies & equipment.
“Abha Palace Hotel”, Jeddah, Kingdom of Saudi Arabia Designation: Asst Exe Housekeeper (March 2015 – March 2016) Job description:
Maintained monthly training calendar and training action plan quarterly.
Ensured that VIP blockings and occupied rooms are properly inspected by Floor Supervisor;also conducted personal inspection of said rooms.
Prepared daily floor assignments of Room Attendants and Floor Supervisor based on room occupancy
Supervised and coordinates the functions of housekeeping personnel such as cleaning andmaintaining hotel premises, storing and issuing of hotel linens and uniforms.
Double-checks floor corridors, service areas, linen closets, storage rooms for cleaningequipment and comfort rooms.
Hands out floor keys to Floor Supervisor and lists of work priorities for the day.
Checked regularly all floor areas and public areas and inform supervisors concerned regarding deficiencies.
Spot checks all housekeeping equipment in use and kept in storeroom.
Ensured that Room Attendants on duty are in complete clean uniform.
Conducted training program for Room
Attendants/Supervisors.
Implement e crystal standards.                Taking care for inventory related to housekeeping
Performing other duties and responsibilities that may be assigned.
“Elaf Jeddah Hotel Red Sea Mall”, Jeddah, Kingdom of Saudi Arabia Designation: Housekeeping Sr. Supervisor (Dec 2012 – Feb 2015)
Job description:
Maintain hygiene standard.
Supporting the Executive in all duties of the operation levels in all areas of the property
Maintain ISO, HACCP report.
Implement SOP (standard operating procedure).
Prepare monthly report.
Assign special task every month.
Guest handling (Complain).
Special care for VIP, VVIP & long stay guest.
Inspects all VIP blockings, occupied VIP rooms and vacant rooms.
Instructs Room Attendants to clean guest rooms in order of
priority.
Makes available floor linen and cleaning
equipment/materials needed for guest rooms.
Checks floor corridors, service areas, including linen closets, storage room for cleaningequipment and Room Attendants’
comfort room.
Checks Room Attendant’s proper grooming, attire.
Reports to Executive Housekeeper any irregularities observed on the part of the guests.
Rates performance of room attendants.
Performs other duties that may be assigned.
Secure keys and worksheet for assigned area.
“Hotel Ajay International” (Clark Group of Hotels), Allahabad, India Designation: Management Trainee (June 2011- August 2012)
Job description:
Maintain the hygiene and appearance of the hotel.
Handling Guest Complaint.
Assigning task & getting the work done.
Assess training needs for new & existing employees
Provide feedback to program participants and management.

B.Sc. (Institute of Hotel Management Catering technology & applied nutrition, Hyderabad)
IHM Hyderabad
Year of completion 2011