Suman J Singh
Technology / Internet
Services offered
Technical Writer | Making the Complex Simple | Easy to Adapt
I transform complex technical information into clear, user-friendly documentation. I specialize in creating user manuals, API guides, and knowledge-base articles that empower users and reduce support tickets. My process is collaborative, easy to understand & simple to use considering the user adaptability level. It ensures accuracy and consistency in the project. I'm proficient with legacy as well as the modern tools.
My Mantra: "I don't just copy-paste from AI. I use it to be faster, but I deliver 100% accurate, human-refined content that actually works."
Experience
Associate Director | OptAIoT Private Limited
(December 2020 - September 2024)
Technical & BD Advisor | Galiot Systems Private Limited
(May 2019 - March 2020)
Technical & BD Advisor | Cognito Networks, Inc.
(September 2016 - September 2019)
Education
Singapore
Bachelor of Education (BEd), Creative with Technical Writing, Documentation and Content Strategy
(2001-2005)
Maharishi Dayanand University
Bachelor of Arts (BA)
(1993-1995)
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