About Sunil Lakka:
- Proficient in running successful process operations & experience of developing procedures, service standards for business excellence
- Deft in delivering up to targets, SOP & SLA, setting and maintaining CTQ (Critical to Quality) / CTP (Critical to Process) targets and involved in planning for process development
- Proficient at assessing organizational requirements to undertake real time decision(s) to manage performance and deliver
- Coordinating with seniors for providing inputs for process control & ensuring end to end complaint resolution
- Excellent decision making, communication and interpersonal skills with proven abilities in resolving complex issues
Adept at ensuring successful execution of the Operations and service delivery
Experience
- Proficient in running successful process operations & experience of developing procedures, service standards for business excellence
- Deft in delivering up to targets, SOP & SLA, setting and maintaining CTQ (Critical to Quality) / CTP (Critical to Process) targets and involved in planning for process development
- Proficient at assessing organizational requirements to undertake real time decision(s) to manage performance and deliver
- Coordinating with seniors for providing inputs for process control & ensuring end to end complaint resolution
- Excellent decision making, communication and interpersonal skills with proven abilities in resolving complex issues
Adept at ensuring successful execution of the Operations and service delivery
Education
2009 William Carey University-Meghalaya
2003 HSC- Vikas Jr College
2001 SSC- Udayachal High School
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