About Surabhi Sharma:
Result-driven and customer-focused professional with over 4 years of experience in diverse operational roles, including Senior Operation Executive, Customer Service & Complaint Management, and Candidate Onboarding Specialist, Skilled in handling customer inquiries, handling day-to-day operations, and ensuring seamless loan processing. Adapt and analyze data and prepare insightful reports for management review. Committed to providing exceptional customer service and maintaining a high level of client satisfaction. Proficient in various tools and software for efficient data management and process improvement.
Experience
Result-driven and customer-focused professional with over 4 years of experience in diverse operational roles, including Senior Operation Executive, Customer Service & Complaint Management, and Candidate Onboarding Specialist, Skilled in handling customer inquiries, handling day-to-day operations, and ensuring seamless loan processing. Adapt and analyze data and prepare insightful reports for management review. Committed to providing exceptional customer service and maintaining a high level of client satisfaction. Proficient in various tools and software for efficient data management and process improvement.
Education
Completed B.A in 2012
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