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Surabhi Sharma

Surabhi Sharma

Senior Operations Associate

Administrative

Delhi, Delhi

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About Surabhi Sharma:

Result-driven and customer-focused professional with over 4 years of experience in diverse operational roles, including Senior Operation Executive, Customer Service & Complaint Management, and Candidate Onboarding Specialist, Skilled in handling customer inquiries, handling day-to-day operations, and ensuring seamless loan processing. Adapt and analyze data and prepare insightful reports for management review.  Committed to providing exceptional customer service and maintaining a high level of client satisfaction. Proficient in various tools and software for efficient data management and process improvement.

Experience

Result-driven and customer-focused professional with over 4 years of experience in diverse operational roles, including Senior Operation Executive, Customer Service & Complaint Management, and Candidate Onboarding Specialist, Skilled in handling customer inquiries, handling day-to-day operations, and ensuring seamless loan processing. Adapt and analyze data and prepare insightful reports for management review.  Committed to providing exceptional customer service and maintaining a high level of client satisfaction. Proficient in various tools and software for efficient data management and process improvement.

Education

Completed B.A in 2012

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